It is great to hear that you received excellent care and treatment during your stay and with our Outpatients department. In AMU, you will also be reviewed by therapy services if necessary. B65 8DA, In We were confident that these could be achieved quickly.Key findings related to the following: Published Under this care model, patients presenting at hospital with relevant conditions can be rapidly assessed, diagnosed and treated without being admitted to a ward, and if clinically safe to do so, will go home the same day their care is provided. I'd also like to thank the cleaning staff lady who alerted a nurse for me when I couldn't reach the emergency button because my son was in a comfortable position where was just about able to breathe. We don't rate every type of service. We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. Mitie said the letter had focussed on its risk assessments, which did not cover clinical areas, and these had been updated as required, by 23 April. The Acute Medicine Department, also known as The Rainbow Unit, is located in the new modular building close to the Emergency Department in Russells Hall Hospital. People could not always access services when they needed. Russells Hall Hospital
If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. We found that people's complaints and comments were taken seriously and escalated when appropriate. Staff were unable to describe what fit to sit meant or any criteria for this assessment. After being discharged yesterday I had spent a month in your care visibility, Russells Hall Hospital / Accident and emergency, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. The Dudley Group NHS Foundation Trust, Download full inspection report for Russells Hall Hospital - PDF - (opens in new window), Published Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east Central Alabama. WebRussells Hall Hospital, St. James's Russells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. WebRussells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care services. This review has been completed in response to the trust confirming that they were now compliant with this standard. There were areas of poor practice where the trust needs to make improvements. We found that appropriate support was offered to ensure that people received the nutritional meals and fluids that they needed. What we found is summarised within the overall summary. This caused me to get upset and concerned and seeing this a nurse came over to me,calmed me down and reassured that I was going to be fine and it could be fixed.All staff were friendly and helpful and honestly couldn't fault any of them Pensnett Road, Dudley, West Midlands, DY1 2HQ. would be relayed to the hospital and to just tell the staff when I got there I had been referred by them. There were no clear criteria for patients that could be put into the fit to sit areas of the department. It has developed as an independent organisation, and is now contracted to provide its services by Dudley Health Authority. Thank you for taking the time to provide your feedback at what must have been a stressful time for your family. Your staff could not have been more professional or efficient. "Keeping our NHS staff and patients safe should be the first thought of every company working for the NHS.". WebRussells Hall Hospital Replied on 16 May 2022 Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. a poor culture and working environment where some staff told us thatthey felt fearful and disempowered. Any other browser may experience partial or no support. WebRussells Hall Hospital jobs Sort by: relevance - date 19 jobs Cleaning Supervisor Mitie 2.9 Dudley DY1 11.14 an hour Full-time Responsible for a front of house catering team, 2023 BBC. The service provided care and treatment based on national guidance and evidence of its effectiveness. We attended the emergency department (ED), the Immediate Medical Assessment Area (IMAA) and the A2 ward (a short stay ward). The national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to patient pathways. nhs.uk
2023 Russell Medical. It is great to hear that staff were able to put you at ease and reassure you during what must have been a difficult time. We spoke with 22 members of staff of various roles and grades. I'm feeling more optimistic about my treatment. "We are working closely with HSE in relation to this matter.". Each report covers findings for one service across multiple locations, an inspection looking at part of the service.
There are regular AMU follow up clinics (Hot Clinics) done by acute medicine registrars to follow up if you need a further urgent review after discharge. ADVERTISEMENT: Services or products are not endorsed by the Trust. The ambulance triage area was functioning more effectively with clear and appropriate medical input and leadership. Russell Medical and our physicians are committed to providing the highest standards of patient care and customer service. Staff were not always using clinical judgement alongside NEWS scoring criteria. This was based on information of concern we received relating to the management of patient flow and notice of concern relating to a death at the hospital. AEC/RAB (ext. the need to embed a culture of learning from incidents, how the trust uses and reviews mortality data, the system for bed management and patient flows, embedding patient experience in the organisations learning and strategy. The trust took immediate steps to put this right.
We rated it them as requires improvement because: Published "The safety and wellbeing of employees and patients at the [hospital] trust is our top priority," a spokesperson said. Our mission is simple: Being the best because, we care. Some staff raised concerns regarding incidences of poor leadership style from some of the executive team. We noted that the trusts action plan to address the concerns following the Keogh review had been put into place and signed off. Of the 14 trusts inspected under the Keogh review for the quality and safety of their services, The Dudley Group NHS Foundation Trust was one of only three trusts that were not put into special measures. They said 'I could not have been treated any better anywhere, its all first class' and 'I have been treated above and beyond the call of duty'. The trust MUST ensure that deaths in the service are reviewed robustly and where appropriate lessons from these are learned and shared. the service is performing exceptionally well. All the best and take care.
UK Affiliated Hospitals We are currently in the Yellow category for Visitor Risk Level. I'm so glad we've chosen Russells Hall as our hospital to give birth in. Exceptional healthcare awaits you at Russell Medical, located in Alexander City, Alabama close to the pristine waters of beautiful Lake Martin. She was given a bed and was seen by a Consultant who she wishes to thank personally for their kindness and excellent bedside manner, they were amazing. "We have strict infection prevention and control measures in place to keep our patients and staff safe and these apply equally to Mitie and all contractors moving around the hospital," a spokesperson said. Patient Experience Team. The Action Heart Centre is now situated in South Block in Russells Hall Hospital. Inspection Report published 15 March 2011 for Russells Hall Hospital - PDF - (opens in new window), Published The money will go towards some large-scale developments centered on geriatric medicine and enhanced opportunities for senior citizens. It is great to hear that your son received excellent care and treatment in the Childrens Emergency Department, Resus and Ward C2. The HSE said its intervention followed concerns about Covid-19 cases among Mitie employees at Russells Hall and its letter outlined how health and safety law had been breached. We found that systems were in place to monitor the service quality by the executive team, and at ward and department level respectively. Family donates $25M for senior facility expansion at Russell Medical, (Kenneth S. Boone | Source: Russell Medical), Investigation underway after body found in Montgomery, Juvienile shot Saturday afternoon in Montgomery, Montgomery Motor Speedway to hold 59th annual Alabama 200, Pedestrian struck in fatal Covington County crash, Three shot, another injured in Dothan bar fight. we have taken enforcement action. Some patients with suspected sepsis were not identified or managed appropriately. There are planned changes to improve the way that food and drinks are offered and served which should improve people's satisfaction with the meals offered. The trust has approximately 669 inpatient beds, 31 escalation beds and 152-day case beds. She was sent to AEC where she waited a short while for bloods, had a feinting episode whereupon the alert buzzer was called and the staff excelled in providing emergency care. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. I had to visit EPAC yesterday as I'm 11 weeks pregnant and had some worrying symptoms. We saw that a number of improvements had been made to the diet and fluids that people received.
AEU Department The announced inspection took place between 26 and 27 March 2014, and unannounced inspection visits took place in the two weeks following this visit. The diagnostics service did not have enough allied health staff with the right qualifications, skills, training and experience to provide the right care and treatment. The Russell Legacy Project allows us to grow services centered on the largest sector who are in need of healthcare services, those citizens 65 years and olde.. Rowley Regis, This meant that shortfalls were identified so that improvements could be made. I was then asked to sit in an isolated area, which was not a problem. There's no need for the service to take further action. Weve put some small files called cookies on your device to make our site work. Visited Children's & Adolescent Services on May 2022, Report review titled Amazing staff can't thank them all enough! The kindness and support of the people working in the maternity ward were so appreciated at such a scary time. Yes these are difficult times and I understand pressures but that is no excuse for not retaining professionalism. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. The trust has established ongoing practice and review systems to ensure that the management of prevention of these infections continues to be monitored closely. There was still a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. They didnt look to see what information had been recorded but asked what my symptoms were. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. Our inspection of the trust covered only the Emergency and Urgent Care core service of Russells Hall hospital. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Very shortly I was out of A&E, with a few spare dressings and a leaflet in my hand and a bandage on my leg. Guest hospital is a satellite hospital which offers additional outpatient facilities. Again thank you and i would recommend this hospital to all my family and friends. WebRussells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. The hospital trust said concerns related to Mitie's offices.
Russells hall hospital In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. West Bromwich, If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. DY8 4HZ, In
Let us know if this is OK. Well use a cookie to save your choice. Wed also like to use analytics cookies. Russell Medical has been accredited by The Joint Commission since 1959. Report review titled EPAC - Absolutely amazing as unsuitable, Thank you for taking the time to tell us about your experience at our hospital in the Early Pregnancy Assessment Clinic. We are overwhelmed and thrilled to make this momentous announcement, Russell Medical President and CEO Jim Peace said in a news release. They suggested I phoned 111. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a My wife drove me to RH A&E, I checked in and waited for a few minutes before I was called through. Can Nigeria's election result be overturned? They knew how to support patients experiencing mental ill health and those who lacked the capacity to make decisions about their care. The staff in A&E were very friendly and helpful and in no time at all, had my wound washed, stitched and dressed.
Acute Medicine Department - The Dudley Group NHS Foundation Follow BBC West Midlands on Facebook, Twitter and Instagram. Review titled Russells Hall Hospital Replied on 16 May 2022. At least one standard in this area was not being met when we inspected the service and
Ratings and reviews Record all patient activity in EDs, urgent treatment centres and SDECs using same day emergency care data sets. We are continuing to monitor progress against these. 2300) Clinical directorate Urgent Care Management team Dr A Ismail Clinical The medical and nursing cover across all areas was not sufficient to meet the needs of the patients. Video messages to our community from our Physicians and our Staff.
Mitie broke Covid-19 safety laws at Russells Hall Hospital First amu then onto ward A2. Although we did see improvements around sepsis care and treatment we could not be assured that sepsis documentation and treatment was completed in line with best practice and the designated timeframes. The emergency department (A&E) is busy and overstretched. The Dudley Group NHS Foundation Trust operates acute hospital services from three hospital sites: In addition, the trust provides community services in a range of community facilities. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329 We specifically looked at the safety aspects of our key lines of enquiry domain on the evening of 15 March 2018 at Russells Hall Hospital. Staff on the emergency department demonstrated a good understanding of the triage system and felt they had enough support and information on the triage process and system through-out our inspection.
Russell County Hospital This short animation is designed to explain the role of SDEC, where it fits within the urgent and emergency care system and the benefits it provides to both staff and patients. Not all managers had the right skills and abilities to run services providing high-quality sustainable care. In 2011/12 33,000 ambulances turned up at our Emergency Department. These conditions related to the management of patients at risk of deterioration and the arrangements for assessing and triaging patients. Address We are centrally located at 3316 Highway 280 West in Alexander City, Alabama. People told us that they were given choices about meals and drinks so that they received things they liked. It is great to hear that you received excellent care and treatment in the Day Surgery Unit. For SDEC programme related queries to the national team please email nhsi.sdec@nhs.net. We are carrying out a review of quality at Russells Hall Hospital.
That review identified concerns regarding: Before the inspection conducted in March 2014, the Trust was identified in CQCs intelligent monitoring system as a priority band 4 Trust. [Very happy with 'Staff skills'] Any outstanding/outpatient investigations can be reviewed in a Virtual Clinic (without the need for you to attend physically) and any further action, if needed, will be communicated to your GP as necessary. Inside our doors you will find cutting edge technology, professionals of the highest caliber, and leadership committed to utilizing all of our resources to improve the quality of every life we touch. We are thrilled to hear that you were pleased with the service received from our staff during what must have been a worrying time for you. Cant fault the staff and the service. WebOfficial information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Departments and services - AEC was well run and escalated patients that they couldnt manage. 2023 Russell Medical. There are six bands within the monitoring system so this Trust had a relatively lower risk. One staff member said, "I am proud to be working for this trust.". By choosing well, you will help to reduce the burden on essential emergency services. skip navigation
The Use of CT Coronary Angiography and CT Fractional Flow We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. The service treated concerns and complaints seriously however, complaints were not always responded to within appropriate time frames or learning effectively shared. We carried out an unannounced, focussed inspection starting on the morning of 08 August 2018 starting before 6am. Paediatrics and Gynaecology etc. - we'll pass your stories to the people in health and social care who can make a difference. Your information helps us decide when, where and what to inspect. the service is performing well and meeting our expectations. AEC can be a busy unit, but we aim to make your journey through the acute unit as smooth as possible. Bed & Breakfast []. A contravention notice was issued by the Health and Safety Executive (HSE), calling on Mitie to make improvements at Russells Hall Hospital in Dudley. The care I received from start to finish was exceptional. - we'll pass your stories to the people in health and social care who can make a difference. You Are Here: unblocked sticky ninja east london walking tour self guided aec russells hall hospital. Russian minister laughed at for Ukraine war claims. Local audits being completed for sepsis patients were providing false assurance on the management of this condition within the department. The diagnostics service was not up to date with the most recent ionising radiation regulations. Inadequate 4 years ago, I attended this unit after a visit to my gp. We are pleased to hear that you were impressed with the care and treatment you received with us. The overall star rating is based on how well a hospital performs across different areas of quality, such as treating heart attacks and pneumonia, readmission rates, and safety of care.
Patients - Russell Medical Center I could not fault staff, very professional, and polite, a credit to your hospital. It will also help create the Benjamin Russell Endowed Chair in Geriatrics, by the University of Alabama System Board of Trustees, pending an approval process to be held by the medical director of the advanced care facility. It will include an independent living community of 26 single-family cottages, as well as an assisted living facility with 32 residential units. In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. AEC is part of the Same Day Emergency Care (SDEC). Following your discharge home, an electronic discharge summary will be sent to your GP giving details of investigations and treatment on the unit, with details of medication changes, medications on discharge and any recommendations for follow up and referrals.
We carried out this comprehensive inspection as part of the new hospital inspection programme and as a follow up to the Keogh review which took place in 2013. Following the inspection, we told the provider that it must take some action to comply with the regulations and that it should make other improvements, even where a regulation had not been breached, to help the service improve. Some staff could recognise signs of sepsis and deterioration and acted on this appropriately. We took this action as we believed people will or may be exposed to the risk of harm if we do not do so. In fact, we're the only hospital in Broward Thank you again! "This is one of the worst workplaces I have attended as a union officer since the beginning of the pandemic," Ms Lowe said.
Russells Hall Hospital Your kind comments have been shared with the team and senior management who will be pleased to hear of them.
Accident & Emergency - The Dudley Group NHS Foundation Trust The trusts leadership team is seen as highly effective by the staff; and is recognised to be clearly in touch with the experience of patients and the work of the staff.