This cookie is set by GDPR Cookie Consent plugin.
New bus passes to be sent to thousands of County Durham residents who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. We also use cookies set by other sites to help us deliver content from their services. You can apply for your renewal bus pass online. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. How long will it take to get a bus pass following a renewal/application? Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. This can be done by visiting a participating library only. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. Essex County Council is not responsible for this. When can I use my concessionary bus pass in Gloucestershire? If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. For further information see www.gloucestershire.gov.uk/fairprocessing. Find out which bus company you wish to comment about on our bus operator contacts page. We apologise for any inconvenience that this situation may have caused you. Our free email alerts will help keep you up to date with the things that matter to you.
Changes To Renewal Of Concessionary Bus Passes - Isle of Wight News What is the cause of the card not working?
Readers ask: Where To Renew Bus Passes West Midlands? The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . Can I use my bus pass on Park and Ride Services and Airport Transport Services? Collecting an application form from your local library. The form will ask for a new passport-sized photo, which will be printed on their new card. Lee Your new pass will be valid for 2years. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. My new bus pass has been refused by the driver. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. However, you may not be allowed to use your bus pass on night buses i.e. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. 5 Other ways to apply.
Login Or Register | Lancashire County Council Bus Pass Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. The passes will be sent out automatically but people should call the bus renewal hotline . Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Under normal circumstances young disability-related pass holders will not be required to complete a new application pack unless we have little or no evidence. How long does it take to renew an older persons pass?
Concessionary bus pass questions answered - Wiltshire Council The cards offer older and disabled people free travel in the capital
Hampshire County Council Concessionary Travel Scheme - General Terms How does violence against the family pet affect the family? Can I use my pass on Trains? If you do not receive your new pass please contact our information line on 0345 600 0659. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. This cookie is set by GDPR Cookie Consent plugin.
gov.ie - Operational Guidelines: Free Travel Scheme Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY What do I do about my concessionary bus pass? On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. If you have not received this letter, call us straightaway on 01452 426265. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . Older Person's bus passes will be renewed soon. What do I do with a bus pass which is no longer needed? Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. English bus passes are not accepted in Scotland and vice versa. You should allow 6 weeks for your application to be processed. Lee Free travel bus pass and voucher renewals, categories D (Walking impairment)& G (Unable to drive), please click here or for further information.
Newsroom - New bus pass to be renewed automatically See. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. For Seniors, pricing is as follows: One-way fare: $1.00. Your bus pass will be renewed automatically. What time can I use my bus pass outside of Gloucestershire? These cookies track visitors across websites and collect information to provide customized ads. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. Applicants can enter in their postcode online and will be given the contact details of their local council. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. My age-related pass has now expired but I have not received a new one. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Apply for your bus pass by visiting the GOV.UK website. This form can be completed and returned in the envelope provided with your form. Alternatively you are able to renew your vouchers online. Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. Can I use my English senior citizen bus pass in Scotland? Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. For further information see. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. You do not need to renew an igo card. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. Unable to drive for reasons of medical fitness. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. Disabled person's bus pass There's no central provider of the disabled person's bus pass. Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. You should continue to use your current pass, but then cut it up once your new pass arrives. An older persons bus pass has exactly the same benefits as a disabled persons pass. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. Two weeks before your current bus pass expires you should receive a new bus pass in the post. Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. Please let us know if you no longer require a bus pass. If your pass has already expired you can still renew your bus pass.
Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. I am a disabled pass holder, will I receive a bus pass renewal letter? Apply for or renew your bus pass. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. Changes To Renewal Of Concessionary Bus Passes. Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. Find out more about an igo card. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. The cookies is used to store the user consent for the cookies in the category "Necessary".
How to renew your London Freedom Pass - The Independent Necessary cookies are absolutely essential for the website to function properly. In London, you can use your card on buses but not on the Underground Train services. If you currently receive Travel vouchers you will receive a renewal form at your registered address. You will need to apply to your new local authority for a new pass. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit.
However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. Analytical cookies are used to understand how visitors interact with the website. As a general rule, it is usually cheaper to call during the evenings and weekends. If you cannot apply online for any reason please contact us. There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. We will post your renewed bus pass 18days before the old one expires. You will need to apply to this authority for a new pass. If you dont provide us with evidence, your new pass will be delayed. It does not store any personal data. Do not include common words or names. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. Blackpool:
Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. . Where you caught it and at what time, along with your destination. with no need for anyone to fill in any forms or submit any photographs. Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. If your pass has been stolen, you should call 0345 200 0388 to replace it. This cookie is set by GDPR Cookie Consent plugin. Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. In the unlikely event that your pass does not arrive, you should call 01452 426265. The cookie is used to store the user consent for the cookies in the category "Performance". National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. These cookies will be stored in your browser only with your consent. It is being used by the person whose photograph and name appears on the pass. However, we do recommend that 'recorded delivery' is used if valuable documents are being sent.
Age-related travel pass - Norfolk County Council It is no longer. My new bus pass will not work when I place it on the smart card reader on the bus. Are senior bus passes renewed automatically? The way of applying may be different to the way you applied in Gloucestershire. You can find your renewal code located in the box towards the bottom of your renewal letter. Higgins, Telford & Wrekin Councils Customer Services Manager, said. You should have receive your renewal form by mid-February. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Other Scottish passes arent accepted on the trams.
Renew an existing pass | Transport for Greater Manchester Update or cancel a card. The county council will not reimburse you for any charges levied by medical specialists or advocates. If you have any problems using your card, it will be necessary for you to contact the bus company directly. GCC understand there was a discount being offered for some local train travel. It is not valid in Wales* or Scotland. This website and payments services are provided as a managed service by South West Smart Applications Limited, 14 High Cross, Truro, Cornwall, TR1 2AJ. Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. If it has already expired, please call 0345 678 9088 to arrange a renewal. Youll need to provide proof of identity. Using your card. Please check with the county council in the area you plan to visit. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. We send out renewed passes by the end of March. pensioners. You have moved since your last bus pass was issued and not informed us. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. for staff to amend your details and arrange for a renewal pass. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. Learning impairment that has resulted in an arrested state of development before adulthood. The new pass is free. You can apply for a replacement bus pass by filling in the lost bus pass application form. Our Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. Forgotten your Username? New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. I currently have a disability-related bus pass with companion entitlement. March 2023 renewals. You don't have to do anything, unless you have moved since we sent you your last pass. If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge.
Pensioners to lose free bus pass due to state pension changes 5 How long does it take to renew an older persons pass? Customers will receive their new pass to the registered address at least1 week before their current pass expires. Welcome to the Highways Service Information Centre. 1 Contents. This cookie is set by GDPR Cookie Consent plugin. Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. Call us on 0345 200 0388 for an application form or for assistance completing one. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. You may be eligible for financial support. igo card for 11 to 16 year olds. We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. system now generates new passes automatically at least a fortnight before the It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. You do not need to reapply for your bus pass. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. Renewing an older persons bus pass.
Older or disabled persons bus pass | Essex County Council Travel passes and concessions - City of York Council Disability-related passes can be valid for 1 - 5 years. State pension claimants who apply directly through their local council should be aware. Are you struggling with the cost of living crisis? Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Passes that were automatically renewed should be received by 1st March 2023. Can I use my OAP bus pass on trains?
If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. Please ensure that you keep us informed of any changes to your name or address. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. 1 week before current vouchers expire. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid.
Older person's bus pass | Leicestershire County Council If you have any questions, please contact Essex County Council by calling0345 743 0430. No, your bus pass cannot be used on National Express services.
Nexus issues important update on free bus pass renewals Renewing your bus pass or reporting it as lost or stolen At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Apply for or renew your bus pass. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. new pass.. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. You'll need your current pass in order to renew. We also use third-party cookies that help us analyze and understand how you use this website. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). If you email us please confirm your date of birth and current address in the email so we can fully check our records. This might be a letter confirming your eligibility and asking if you wish to renew. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. The pass is valid for the journey being undertaken, for example at the right time of day. I have moved into Gloucestershire. You need to check the expiry date and apply to the council for a new one if you're is due to expire. Your new pass will be not sent until a week before your old. Daily fare: $2.00. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Unemployed people.