Have fun with nearby activities like boat tours, hiking, and kayaking. Yes, there's a seasonal outdoor pool and a children's pool. Orbitz, Orbitz.com, and the Orbitz logo are either registered trademarks or trademarks of Orbitz, LLC in the U.S. and/or other countries. The helpful staff and overall property condition get good marks from fellow travelers. Popular 5 stars Hotel in Split: Radisson Blu Split 7.0 Good Based on 2794 reviews Important information Check-in: from 15:00 until 23:59 Dominating the seafront above Corbyn beach, this iconic hotel is an elegant landmark in Torquay. The 4-star hotel is just off Torquay Seafront and 45 km from Exeter International airport. The bed was very uncomfortable, unfortunately. The Grand Hotel provides free cancellation on some room rates. When I asked if we could have one like that the barman said no and that the sandwich was on its way up to a room, that the man carrying it was just collecting cutlery en route to delivering it to a room. Specify exactly what sort of room you want when you book! Please provide the ages of children below, Please enter your travel dates like this: M/d/yyyy. Please inform our team of any food allergies or intolerances prior to ordering. We arrive at 14:30, with a check in time for 15:00 so we waited in the bar and expected a call. Please check you have entered your email address correctly before continuing. The hotel did offer us a complimentary bottle of wine but said that the matter could not be addressed by them and should be taken up with Booking.com. The serving staff were very polite and professional. The bed was very uncomfortable, unfortunately. Efficient and affable staff who were always there to help. In my opinion for a 4star advertised hotel appalling service over all and a very disappointing stay. Lovely views from the bar area as well. Despite contacting customer service and making them aware of these issues, not even an acknowledgment that they had received a complaint was noted. We hope to see you both again soon. Request a copy of our Wedding Brochure for the Grand Hotel in Torquay. What a lovely place to stay - the view from the bar is awesome- overlooking the sea . There are more places to choose from in the, Frequently Asked Questions about The Grand Hotel. Fee for English breakfast: approximately GBP 18 per person. Staff were generally good and friendly, though several were very young and clearly needed more training/experience. Located in Torquay City Centre, The Grand Hotel is a leisurely stroll from popular sights such as Riviera International Conference Centre and Princess Theatre. Guests can enjoy Grand Hotel's relaxation amenities, such as a beauty centre, a sauna and an indoor pool, and work out at Leisure Club. Your establishment is poorly managed and your priorities are in. Guests of The Grand Hotel enjoy a children's pool, free WiFi in public areas, and a seasonal outdoor pool. The room can best be described as threadbare, being worn and faded with old cheap furniture and a horribly faded and stained old carpet. The Grand Hotel stands in a 36-minute drive from Exeter International airport. No, The Grand Hotel doesn't have a casino. The room, even with the small window open to its maximum, was unbearably hot. Problem with hot water tap and could only get one channel on TV. This property accepts credit cards, debit cards, and cash. Outside Pool is closed from Thu 22 Sept 2022 until Mon 01 May 2023. This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. Fees and deposits might not include tax and are subject to change. In my opinion for a 4star advertised hotel appalling service over all and a very disappointing stay. We gave up on having dessert as 2 courses took over two and a half hours. At 147 per person all in and the show was marvellous - real credit to the Cast and organisers. Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant. This hotel is situated in Torquay City Centre, just steps from Torre Abbey Sands and Corbyn Beach, and within a short walk of Torre Abbey. Despite contacting customer service and making them aware of these issues, not even an acknowledgment that they had received a complaint was noted. The hotel is 1.6 miles to the pleasure Paignton Pier. On checking in, having booked a room, via Booking.com, that clearly and unequivocally stated that the room had a sea view and a balcony we were allocated a room on the 4th floor that was tiny and had no balcony. Charges may be applicable. The on-site restaurant, Restaurant 1881, features British cuisine. What food & drink options are available at The Grand Hotel? Approximate prices in USD for a 1-night stay, Attractively set in the centre of Torquay, The Grand Hotel features 4-star accommodation close to Riviera International Centre and Torre Abbey. Yes. Many different travel sites will offer discounts or deals at different times for rooms at The Grand Hotel and KAYAK will provide you with prices from a huge range of travel sites. Which popular attractions are close to The Grand Hotel? As a member, you receive price matching up until midnight before check-in. This property advises that enhanced cleaning and guest safety measures are currently in place. The window didnt close properly or lock. We watched MULTIPLE people who arrived after us, check in. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. The on-site restaurant, Restaurant 1881, features British cuisine. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. This service may contain translations powered by Google. The employees were pleasant and exceptional. If you can't find what you're looking for you can also send your own questions to the property. Stayed for 14 nights and was impressed by this pet-friendly hotel. An English breakfast is available daily at the business hotel. It was a fairly short menu, but I always think its best to keep it short and serve fresh food (which this definitely seemed to be) rather than an enormous menu with most dishes frozen. We had an event planned for 18:00 which we had to cancel as we were STILL waiting for our hotel room at 15:55. The provision of housing is linked to their trade, business, or profession. The hotel was an excellent home base for enjoying a fairly nice area, adjacent to restaurants and the beach and Torquay. Such poor service, not what I thought fitting for The Grand! Other amenities at this beach hotel include a library, free newspapers, and a terrace. My wife and Is recent stay at The -not so - Grand Hotel was quite one of the worst hotel experiences of my life. Last few rooms remaining for your dates on MakeMyTrip Standard Double Room (Inland) For 2 Adults Free Cancellation before 17-Nov-2022 07:59 Book now @ just 1 Room Only | Free Cancellation Per Night 7,646 It seems that many of the reviews appear to refer to the same dates in February whilst I was there and I did notice there was a serious problem with checking in on the Saturday night. The problem the hotel clearly have - along with many hotels these days - is that they were clearly very short staffed .and some of the .. shame really because to me this was all that sometimes let the hotel down. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. getting served any food, absolutely outrageous! 4-star hotel located in Torquay City Centre. The hotel was an excellent home base for enjoying a fairly nice area, adjacent to restaurants and the beach and Torquay. We make it clear when weve done this. Copyright 2023. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Great 879 879 reviews 10. . Richardson Hotels Ltd. All Rights Reserved. The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Over 243 million reviews from guests after their stay. An Accommodation may choose to reply to a review. But no, he just started folding serviettes, just ignoring us! The Grand Hotel, Torquay: See 3,652 traveller reviews, 1,464 photos, and cheap rates for The Grand Hotel, ranked #60 of 83 hotels in Torquay and rated 3.5 of 5 at Tripadvisor. Hotel Description. If we find any, we delete them and, if necessary, take action against whoever is responsible. Torquay United FC is a 10-minute car trip away. The Grand Hotel. 1st And 2nd Night Brought To Our Table 2-3 Times Items We Had NOT ORDERED. The Grand Hotel Torquay's historic jewel. Private bathroom Copyright 19962023 Booking.com. A good choice of food at breakfast like pastries, cereals and fruit. Located close to Riviera International Conference Centre and Princess Theatre, The Grand Hotel provides a terrace, a cafe and a garden. Restaurant 1881 - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. This standard double room comes with satellite television. When I asked if we could have one like that the barman said no and that the sandwich was on its way up to a room, that the man carrying it was just collecting cutlery en route to delivering it to a room. Bath Just a short drive from Paignton, The Grand Hotel Torquay is located in Torquay and is moments from Torquay Railway Station. What are the check-in and check-out times at The Grand Hotel? Cleanliness measures at The Grand Hotel include enhanced cleaning, hand sanitizer for guests, social distancing, and contactless check-in / check-out. Additional sorting options may be available (by type of traveller, by score, etc.). Once you book, we'll provide details so you can contact the property directly. Charges for extra guests may apply and vary according to property policy. We did the Groupon deal which advertised spa facilities, there is literally a tiny pool which was freezing cold, we got in and got out after 5 minutes, def not the relaxing afternoon we had planned. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Those preferring to eat at the hotel can dine at the on-site restaurant, open for breakfast. Gallery About Location Testimonials . Overall Service And Experience Was DISGRACEFUL. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I really think this could be improved. We were renewing our wedding vows after 30 years of marriage so wanted a very personal service and wedding breakfast and this was. We would stay again as the atmosphere was good it was convenient and although the breakfast was 15 each extra it was was good. This spacious accommodation unit is perfect for 2 guests. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. Guests are welcome to an lounge bar on site. South Beach Haven B&B Show Prices Bed and Breakfast 6 reviews #6 Best Value of 6 Torquay Bed and Breakfasts There are no more properties that match all of your filters. Find out what food and drink options you could be enjoying at this property. How much does it cost to stay at The Grand Hotel? After a false start the check in was good - nice lady. Private bathroom Some meals not even being served and customers told after waiting 2hrs that now they would not be. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay. All rights reserved. Attractively set in the center of Torquay, The Grand Hotel features 4-star accommodations close to Riviera International Center and Torre Abbey. The radiator in the bathroom was extremely hot and could not be turned off. The tuna appeared to have escaped from its sandwich leaving behind just a trace of its presence. Finally, I also noticed that some people who have said they weren't at all happy with their stay, seem to have taken advantage of a 'Groupon' deal which appears to be very low priced. Will definitely stay again! Lovely pool, parking onsite. English breakfast is served daily from 7:30 AM to 10 AM for a fee. Perfect location, polite staff, exceptional views of the sea. Room VERY POOR And DATED. Each review score is between 1-10. Would absolutely not stay again. The hotel offers a full breakfast at the price of GBP15 per person per day. Highly recommended! The seasonal pool is normally open from April until October. With a stay at The Grand Hotel, you'll be centrally located in Torquay, a 9-minute walk from Riviera International Conference Centre and 12 minutes by foot from Princess Theatre. We verify reviews to ensure the traveler booked with Expedia Group. See more questions & answers about this hotel from the Tripadvisor community. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Sorry, something went wrong. After a false start the check in was good - nice lady. Your contribution should be yours. What are the cleanliness and hygiene measures currently in place at The Grand Hotel? A Range Of Magnificent Function Rooms The staff were all really friendly and lovely but the restaurant was a shambles! Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. The barman just shrugged. Torquay Railway bus station is located 5 minutes away from The Grand Hotel on foot. The Grand Hotel is 24.9 miles from Plymouth. ): 40-min drive, 28.3 mi/45.5 km. Own or manage this property? Coffee makers, safes, and phones are also available. Finally, before writing this review I looked at others online it could almost be a completely different hotel that some people are talking about! And so they should! They take a card on check in which they charge with 100 deposit which gets paid back after 5 or so days , despite not owing anything on check out. The bill came in the restaurant and they charged us for the full meal saying the Groupon deal would be taken off when we checked out, have stayed in many places but never had this before. CST #2063530-50, To finish creating your account, please click the link we just sent to. The room was a refurbed twin with sea-view. On checking in, having booked a room, via Booking.com, that clearly and unequivocally stated that the room had a sea view and a balcony we were allocated a room on the 4th floor that was tiny and had no balcony. Bath Matre De DID NOT EVEN COME BACK !! The fan made little or no difference. Ask for a refurbished room and don't be fobbed off. Try removing a filter, changing your search, or clear all to view reviews. Overall Service And Experience Was DISGRACEFUL. Youll have a private room with all the hotels amenities. At the reception there was a woman, who appeared somewhat stressed, seemingly complaining that she had been waiting almost three hours for her room to be ready. . The rooms come with a TV with satellite channels. You can check in from 3 PM - midnight. Couldnt fault the bar area and bar staff, nice and relaxing. The location is near-perfect: right on the waterfront, right across the car park from the rail station and the car hire. Best wishes, We stayed on valentines night, our room was outdated, silicone peeling away in the bathroom and not particularly clean. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Not a member? Alternatively, there is a wide selection of international restaurants nearby. The Grand Hotel is 19.7 miles from Exeter. Rserver The Grand Hotel, Torquay sur Tripadvisor : consultez les 3 750 avis de voyageurs, 1 560 photos, et les meilleures offres pour The Grand Hotel, class n62 sur 81 htels Torquay et not 3,5 sur 5 sur Tripadvisor. The Fawlty Towers event was not known to us, had we been notified we would have booked elsewhere. The fan made little or no difference. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Perfect location, polite staff, exceptional views of the sea. . The rooms come with a TV with satellite channels. We called in for a small lunch, and we're impressed with the lobby and Compass Bar. However, I do know that the management were extremely embarrassed that there was a complete 'cock up', and I heard them saying that they were ensuring that it does't happen again. By clicking accept you are consenting to cookies being used. The Grand Hotel, Torquay (United Kingdom) - Deals & Reviews, The Hillcroft Boutique Unique - Guest House, providing unbeatable availability and rates, meeting reliability and quality standards. The Grand Hotel is a hotel in Torquay, Devon. The Grand Hotel 3,748 reviews #62 of 81 hotels in Torquay Review Save Share Seafront Torbay Road, Torquay TQ2 6NT England 011 44 1803 296677 Visit hotel website E-mail hotel Check In / / Check Out / / Guests Contact accommodation for availability. We came over from Brixham for a lovely cream tea as a birthday present, The cream tea was one of the best we have had, and the service received by a lovely lady named "Ania" was impeccable. Booking.com does not accept responsibility or liability for any reviews or responses. Finally, I also noticed that some people who have said they weren't at all happy with their stay, seem to have taken advantage of a 'Groupon' deal which appears to be very low priced. No offer of an alternative room or an upgrade was offered as a gesture of goodwill, just constant Im sorry The bar staff were overworked and definitely underpaid for the crap they had to put up with, but all pleasant. Private parking is possible on site (reservation might be needed) at GBP 10 per day. I will be sure to pass on your praise to Anya personally. The hotel has a children's pool and a seasonal outdoor pool. The location was marvellous, not too far away from Riviera International Centre. I booked a room with an exceptionally comfortable bed, an electric kettle, an individual safe and central heating. View all View all photos (1,535) Traveler (1391) Nearby attractions include Torre Abbey Leisure Park (0.5 miles), Torre Abbey (0.3 miles), and Jungle Journey Adventure Golf (0.4 miles). Treated ourselves by booking a two-bedroomed suite - and thoroughly enjoyed all aspects of our stay! On asking for a different room and one with a balcony we were told that no other room was available and that there were no rooms with a balcony, despite it being very obvious from looking at the outside of the hotel that there are rooms with balconies. Enjoy the quintessential Victorian experience of a traditional Afternoon Tea. Dining area. Traveler (1388) Room & Suite (314) Dining (137) About 3.5 Very good 3,713 reviews #59 of 81 hotels in Torquay Location 4.5 Cleanliness 4.0 Service 4.0 Value 3.6 Dominating the seafront above Corbyn beach, this iconic hotel is an elegant landmark in Torquay. This stay has listed several different cleanliness practices. The highest standards of hospitalilty was given to us in this restaurant by this young women. We on this particular night were not the only table having the same issues of cold/ raw steak that was burnt on the outside. Located in proximity to Torre Abbey Museum and Gardens as well as Torquay Seafront, this comfortable hotel includes diving, hiking and bowling. Refrigerator We went to our room and called room service to order one tuna and one roast beef sandwich. Travelers say this hotel is in a good location. The hotel also provides massage services, meeting rooms and laundry facilities. I could order a sandwich only by calling room service from my room. Although they can't stay for free, dogs are welcome at The Grand Hotel for a fee of GBP 20 per pet, per night. The hotel did offer us a complimentary bottle of wine but said that the matter could not be addressed by them and should be taken up with Booking.com. The beach is within a stroll from the accommodation. Yes, it is 0.5 miles away from the center of Torquay. Yes, dry cleaning and laundry service are offered to guests. Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. This property confirms that disinfectant is used to clean the property. Are any cleaning services offered at The Grand Hotel? The Fawlty Towers event was not known to us, had we been notified we would have booked elsewhere. At the reception there was a woman, who appeared somewhat stressed, seemingly complaining that she had been waiting almost three hours for her room to be ready. Having Complained About Our Stay The Company That Apparently Oversees The 'Business' Totally Ignored Our Complaint. Hotels near Torquay Stand Up Paddle Surfing and Kitebuggying School, Hotels near Jungle Journey Adventure Golf, Hotels near The Royal Terrace Gardens (Rock Walk). Torquay The private - sector Mount Stuart Hospital is reachable within a 5-minute drive. Wireless internet is available in public areas for free. Claim your listing for free to respond to reviews, update your profile and much more. 4-star hotel located in Torquay City Centre. DISGRACE TO THE WHOLE HOSPITALITY INDUSTRY *** . From arrival to departure we were impressed with this hotel. This hotel offers canoeing, hiking and horse riding as well as cars hire services. It obviously didn't affect us as we arrived several days before - and I did feel sorry for those people who were clearly very, very inconvenienced. Seafront Torbay Road, Torquay TQ2 6NT England, Lock in the lowest price from these sites. I really think this could be improved. This is a room with 2 single beds. Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. Our team checks each review posted on the site disputed by our community as not meeting our. . The TV is hanging off the wall If I pay 100+ for somewhere I expect a premium experience. Dining at The Grand Hotel offers a choice of fine dining at the award-winning Restaurant 1881, and for a more relaxed, less formal dining experience, The Compass Lounge serves a range of snacks and light bites with beautiful views across the bay. We regret not bringing swimwear and didn't get chance to take advantage of the pool. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. The sandwiches eventually arrived. Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay. Restaurant 1881 - Restaurant specializing in British cuisine and serving breakfast, lunch, and dinner. Does The Grand Hotel offer any business services? Cancellation/prepayment policies vary by room type and provider. This 132-room, 4-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi. All clean, good staff and location. The rooms come with a TV with satellite channels. choice of wines was very poor. And we shall definitely be going back. Avoid staying at The Grand Hotel in Torquay. The most helpful contributions are detailed and help others make better decisions. more. While year-round leisure facilities are on hand in the gym, heated swimming pools, Jacuzzi, sauna and treatment rooms for some essential extra spa pampering and make for a memorable stay. View all View all photos (1,560) Traveller (1416) Sandwiches were fresh, but nothing special. When there is only 2 people on the table that shouldnt be a hard task. Self parking costs GBP 10 per night. The highest standards of hospitalilty was given to us in this restaurant by this young women. 1st And 2nd Night Brought To Our Table 2-3 Times Items We Had NOT ORDERED. We loved pastries, cereals and fruit in the restaurant. Bath The Grand Hotel, Torquay, is a four star hotel in Devon and is situated on the seafront at the heart of the. Room was OK but nothing special. Private bathroom
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. In 1926, it was one of the first hotels in the UK to install central heating. Quite adequate. more. The Grand Hotel, Torquay | Torquay There are similar hotels available. At which point a man carrying a tray with sandwichs on walked into the bar. Refrigerator Prices are subject to change. Rest and unwind in a choice of stunning sea view rooms and suites with a welcoming, comfortable, and traditional feel. Dine on fresh and fluffy scones, homemade jam, Devonshire clotted cream and a selection of delicious cakes delicately presented on a three-tier cake stand. Yes, dry cleaning and laundry service are offered to guests.