kaiser permanente text bot interview kaiser permanente text bot interview

While sometimes a good thing, there were times when I was fearful of even expressing my own beliefs or thoughts in thought that I would upset someone. I can see how it would be stressful when you care for your patients' success so much! Unfortunately, the sales have shut down. I don't know what the patient could be going through, but showing I care for them and treating them like family will make a difference for them to feel better. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted with other tasks. No matter what role you're interviewing for at Kaiser Permanente, you will likely face some stressors in the day-to-day activities of the job. I think the right answer is, 'of course, but not for long!' Talk about the importance of a diverse team and give examples of a time where you thrived in this type of environment. ", "I work good with minimum supervision, but I also enjoy working with a team. While there was no injury, I was required to report the fall to our safety team and I did so immediately. "The part of my career that brings me the most stress is when the schedule is running behind due to many different factors. Try to do the best I can for patients and remember always to be compassionate with them and treat them like I want my family members to be treated, and go the extra mile helping them.". Rather than the typical documenting and reprimanding style that management usually takes, I decided to track the results of an accountability reward system. ", "Having worked in the healthcare field for seven years now, I have really grown to appreciate the importance of continuing medical education and I jump at any chance to further my knowledge base in the field. Talk to the interviewer about the ways that you ensure accuracy and organization in your day-to-day activities. I work good under stressful situations, and I'm good at resolving patients' problems.". I enjoy the camaraderie of working in a team, but I can be successful working autonomously as well. As we met for brainstorming and solution ideas, we realized that our new process decisions would affect many other departments. I am a recent grad from Columbia University and have spent the past 12 months traveling the world. Working in a very stressful and draining job, I also ensure that I take time to refresh and reset myself during long days on the job. Kaiser interviewers ask this question because they want to know that you can be polite, diplomatic, and supportive, even when members are difficult to understand. Image source: Times Herald. This post provides exhaustive information on the Kaiser hiring process, to help you learn how to effectively go through the job application, interviews and other parts of the recruitment process at Kaiser Permanente and be employed. It is best to explain clearly what your strengths are and how those strengths would benefit you as a Radiology PA. You've done well by answering diplomatically. In a recent project in my department, I was tasked with participating in a team that looked at our dispensing of medications and how our processes could be improved. The challenges are learning how each new hire learns and the best approach to teaching each new hire.". Be sure to have an action plan in place for improving on this weakness if hired at Kaiser Permanente. Well done! It seems you have found that balance. Have a question or concern? ", "I have three philosophies when it comes to my work. I would plan to make a positive impact very quickly by conducting training with staff and implementing a code of conduct within the clinic. In my current position, when a patient has a post-procedural pneumothorax that requires a chest tube and a hospital stay, I gently explain what happened, the need for the chest tube, and the hospital stay.". If possible, try to point out your ability to stay calm in an emotional situation on the job by pointing out a time that you had to in the past with great results.Keep in mind - almost everyone is an emotional creature to some degree, but there are other ways that you can describe yourself that have a more positive connotation. ", "I'm very interested in clinical research. We had in services to help us prepare. What resources do you prefer to stay on top of industry trends and changes? You can also strengthen this answer by talking about a problem you were able to solve, a patient you were better equipped to help, or a challenge your team was able to confidently face because you were part of a diverse team with multiple perspectives and ideas. Your version of customer service sounds warm, welcoming, and caring. The bonus' cost us less money, in the end than the cost of lowered productivity due to absent employees. 3. "I would describe my personality as approachable, light-hearted, and positive. When I went to continue my rounds, another patient had tried to get out of bed to make it to the bathroom and had suffered a fall. For example - Does your ability to calmly share facts with empathy and answer any follow-up questions help patients relax and adapt to the change in their situation? In my current organization, I have been picking up extra shifts in family medicine to expand my skills. We did that twice a week, and it completely solved our scheduling problem. It is not the ideal situation, but I have always adjusted for the good of the team. Looking back, my initiative to involve others was key in making the new procedure work for the entire organization. First, I work in a system, and I respect that. I am eager to get a great start on my career. Talk about how your role at Kaiser Permanente can have an effect on the customers of the organization and how you go about providing excellent service to those customers. When have you had to adapt to change in the workplace? If you want to make an impact with your answer, research as much as you can on this position with Kaiser Permanente to refer to the immediate needs of the department. If possible, pick a weakness that is not a core skill for the position you are interviewing for. The reason i chose to continue to pursue nursing is because upon being accepted to the program I loved the patient . You can consider improving this response by explaining why. If I promise any follow-up to my students, I do so in a timely manner. If I'm meeting the requirements of my position, and evolving within my profession, then I am free to adjust to my patient and be the provider they need. To succeed at Kaiser Permanente, you should have a solid level of compassion for your patients or customers. If hired onto the team here, my first goal would be to learn and understand the quality measurements that the organization utilizes and study prior work that has been done to improve those measurements. Every day I learn something, and that's because I choose to get better. Excellent! This is one of the reasons I have applied with Kaiser Permanente. Outside of our animals, my family loves to camp around the region and we do so on many weekends each year. ", "My desire to become a nurse stemmed from my passion for helping people when they are most vulnerable. Perhaps you have a keen eye for detail. I volunteer with their organizations in various roles. Conversely, you could be relied upon to work solo a majority of the time and need the ability to make quick decisions on your own. 91% said yes. "I am a great problem solver because I do not allow stress to cloud my judgment and mute my sound decision making. Do you utilize any computer programs or even apps on your phone to keep your tasks organized? To do this, we developed a survey where respondents could answer questions on the EHR regarding ease of use, effectiveness, and effect on patient care. It sounds as though you are highly organized and methodical in your work. We also raise chickens and goats and have a couple of horses as well. ", "Delivering bad news to a patient is very difficult. ", "Currently, I spend one weekend a month building homes for Habitat for Humanity. One of the toughest parts of communication can be delivering bad news to people with whom you work. Nice! Talk about your qualifications and skills that will help you to do this job well. For instance, if I am to terminate someone's employment, I don't sugarcoat the reasons why. One is ABC, and the other is XYZ. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. I strive to write complete notes in the EMR and communicate effectively on patient hand-offs to them. While working with patients, the difficulty usually stems from fear of the unknown about their health, I try to be more empathetic and talk to them truthfully about the procedure. I discussed with hospital credentialing and became the first PA proctor in our Heath system. Your interviewer at Kaiser Permanente fully understands that any candidate that they interview experiences stress in their work. "I recently worked with a patient over the phone who was incredibly upset when they believed that we overcharged the services we provided. In the end, we developed a user-friendly inventory and ordering system and we defined what roles in our clinic would be responsible for those duties. This illustrates your ability to transform stress into action, successfully turning a negative into a positive, to accomplish your goal. I hope to involve them in various Kaiser community volunteering opportunities.". Instead, I got permission to spend a day in a highly-rated clinic serving the same population. A career in healthcare can be emotional at times; however, I choose to focus on the positives. Did you consider how leaving AMA would impact his health and well-being? . My care reflects on the organization as a whole and with the fact that word of mouth travels fast, I want my patients to come back again and again for their healthcare needs. With this question it's important to explain a team challenge and how you collaborated with your team members to go above and beyond the call of duty to achieve a goal or overcome an obstacle. Once he agreed to proceed, I informed the department staff of the urgency and expedited the transfer of the patient, which saved his life. A child dies, a patient yells at you, or you have to give someone a cancer diagnosis. I want to relax, read a book, meditate, go out with my friends or take my mom to eat at a good restaurant and enjoy my day off to come back to work recharged.". ", "I have always been naturally introverted, but I have turned that personality trait into an advantage for me. Here at Kaiser Permanente, I would look forward to being the ideas person on your team and also expanding my confidence and skill set in taking the lead on some projects. Dental benefits. Behavioral 3. This process helped make our project a success in the end. I used the facts and not emotions to explain the reason for his delay. ", "I'm human, and of course, I feel sad if one of my patients has bad news if a customer dies or something happens to my coworkers or someone I care about, but I also don't let those feelings affect my job and productivity.". Prior to your interview, it will be important for you to research the role you are interviewing for and put some thought into how you will be able to deliver the best service to those you will be working closely with. But when I'm home, I don't think about work. Also, I am organized, bilingual, and I have pharmaceutical knowledge. ", "My main reason for pursuing a career in healthcare was due to my compassionate nature with people. Kaiser Permanente was born: in response to the staggering economic conditions of the Great Depression. In knowing that, I reached out to key players from our emergency department, nursing administration, and med/surgery unit to take part on our committee. Your interviewer would like to know how your communication skills have benefited your team in the past. List several ways that you receive your industry knowledge and stay on top of trends. ", "In all honesty, the thought of a poor outcome with a patient is what stresses me the most. ", "Working as part of a large team, there is a need to be extremely accurate in my patient care notes. Did you consider that the patient's physical pain or feeling ill would make his temper short? In looking to hire you at Kaiser Permanente, your interviewer wants to know that you have a methodical approach to problem-solving. My approach is to be empathetic, soft-spoken, and truthful. Health benefits. ", "No problem. Discuss with the interviewer what you would expect for compensation if offered this position. Know peds RSV scenerio : it's big now on the news . In addition to this podcast, I also subscribe to a couple of industry blogs. At Kaiser Permanente, teamwork truly does make the dream work for the patients and families that rely on the organization to provide world-class care. This is a great response, and it shows that you truly do care about the people that you come across every day. Because this is a situational question, consider using the STAR (Situation, Task, Action, Result) method to provide a story-based example. Therefore, any date prior to 2019 might not be accurate. This ensures that you give the right amount of information and detail to create a compelling and memorable answer. "My team is made up of great communicators, whom I have trained to take every piece of information and break it down to the simplest factor. I also keep myself open to my colleagues so that they can know and understand me better as well. I take the time to listen and reflect back to ensure that I am providing the best care possible. Read our Terms of Use for more information. ", Choose one of our practice interviews to help you better prepare for your upcoming interview, Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. If you have an example or two of a time where you had to have a difficult conversation on the job, don't hesitate to talk about how you handled that experience and what you learned from it. Balancing empathy with honesty is key when communicating bad news. Early in my career, I probably worried too much about the fear of failure with my patients. "I have often been complimented on my relationship-building skills. I am a keen observer with a great memory, which allows me to recall unique solutions or ideas each and every day on the job in our fast-paced work environment. Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you to meet and exceed expectations in this role with Kaiser Permanente. It was several years ago, and it's no longer an issue for me because I've made significant changes in my life to pursue this career. Kaiser Permanente interview details in Atlanta: 95 interview questions and 76 interview reviews posted anonymously by Kaiser Permanente interview candidates. "Since my college days, I have taken great pride in my community service by volunteering at the local food pantries and homeless shelters. "In my current position, I was part of a team that was tasked with evaluating and improving our patient discharge procedures from our unit. ", "I'm a very detailed and organized person. Our date tracking prior to 2019 was not accurately kept. Well done! One of the things that attracted me to working with Kaiser Permanente is your ongoing community-based research collaborations. ", "I would describe myself as a hard worker. I have a kind and outgoing personality. I look at the problem and its potential solutions from multiple angles, and I am not afraid to make a creative decision that might seem off the beaten path. When I enjoy what I do it doesn't feel like a chore. This is a great start! Even in my current role with a much smaller organization, we have a great amount of diversity, and that makes our team much more effective. If possible, also try to mention which programs or software you are experienced in when it comes to ordering or doing inventory. While there is no right or wrong answer to this question, be sure to speak with honesty and confidence in explaining how you interact as part of a larger team. ", "When I applied for this position, I fully understood that I didn't meet the experience requirements for this position. You offer multiple solutions, look at the issue from all angles, and aren't afraid to ask for help when needed. Reiterate to your interviewer that you are aware of the stressors that come with this role. Very nice answer. ", "I will learn fast all I need to know to better help patients so I can answer their questions and make them feel cared for and improve patient care.". "In my current role there is a lot of staff turnover when it comes to our management team. Highlight your ability to be responsible when it comes to related administrative tasks required for this role with Kaiser Permanente, even if the role you are interviewing for isn't in a clinical setting. ", "I was helping a customer once who came to pick up her injectable prescription. This fact is a bonus for me, and it's one of the reasons I chose to work in the medical field. These are exactly the steps that an interviewer would be looking for. Most interviewers will interpret a cliche response like that as dodging the question. Bringing up points of being compensated in relation to experience is important because it shows the interviewer that you understand the basic principles of compensation philosophy. ", "My current nursing team is very diverse and our team functions at its best when all members are bringing their own unique perspectives to the table. We do this by creating interview questions that we think you might be asked. When the pharmacist noticed I fix my mistake, and from that day, I double-check the quantity in the bottles in case the quantity changes.". ", "I'm genuinely easy-going, probably from all the international travel I experienced in my 20's. At Kaiser Permanente, integrity is held in the highest regard. I would also need a technologist to assist me who could adjust to my easy procedural style.". I tend to help the pharmacist with a resolution, and at the same time, fill, input, and answer the phone. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. If I am offered a position with Kaiser Permanente, you will never find me to be disorganized! I can be funny, but my sense of humor is pretty dry, so people don't always know that about me when they first meet me. "I have worked with diverse groups of people most of my career, including my time in college. I utilized many resources for research, both inside and outside of our organization, and these resources were crucial in our success. Human beings all grow up in different manners and under different philosophies. I also help the pharmacist manager every year when there is inventory and make sure it was done right with nothing missing and control inventory when we come at 9 pm and count all controls.". Second, I want to be the best at what I do. Good answer! I learned a lot from this situation that I think I can bring to the Kaiser Permanente team. Kaiser Permanente was updated by Ryan Brunner on November 21st, 2021. Prior to your interview, try to think of some keywords that define your compassion and empathy for others in the work that you do. Bring up anything that is interesting and highlights your ability to be a responsible, reliable, and bright individual on the Kaiser Permanente team. At Kaiser Permanente, there may come a time when you have to calm down a situation with an angered patient, family member, or colleague. On a recent project, I was part of a team that was testing new EHR's that we would potentially put to use in our organization. I will receive an email with the related information any time there is a major headline about the healthcare industry. Among the early respondents was Dr. Sidney R. Garfield, who began to experiment with innovative ways to put advanced medical ideas into . ", "Having spent my career working in healthcare education with large institutions, my customers are the employees that I train and the educational materials vendors that I work with on a daily basis. I want to offer my strong skills when it comes to building patient rapport and help to improve the satisfaction of everyone that uses the services of Kaiser Permanente. Interview questions and answer examples and any other content may be used else where on the site. Are there any resources from Kaiser Permanente that you could subscribe to, and then mention in your interview? With most large organizations operating compensation under a pay scale, talk about your willingness to start at the bottom of the pay scale and work your way up if you truly can agree to that. Stress can often be a regular part of the day-to-day work experience, especially in healthcare. ", "I have found, in the past, that I work well in an individually driven environment; however, I can certainly be productive in a team-based setting as well. Starting from the entry level will allow me to continue to learn and work up the ranks at Kaiser. I need to be able to give the task or a portion of it to another team member or direct report, let go of the control, and know it will be taken care of. In asking this question, your interviewer wants you to talk openly and honestly about the types of work environments that you find hard to work in. "I understand that compassion is one of the top qualities that I need to bring to the workplace at Kaiser Permanente and I consider myself a very compassionate person. I know what I want to be done and how I want it done, so it's often easier to do it myself. Takes notes when I have to and double-check my work to make sure it's done right like typing prescriptions. "I handle stress very well, and when you call my references, they will attest to this fact. To best suit my internal customers in their training, I ensure that I am a subject matter expert in the setting I am providing education. ", "Since growing up in a rural town, I was fascinated with the diversity of students/faculty when I attended Emory University. You may also excel as an empathetic listener, able to help resolve conflict and build strong relationships. It's great that you are working on asking for help from a variety of people when needed. My personality would positively benefit your team at Kaiser Permanente through my consistent approach to doing the right things in patient care. ", "You are searching for someone with 5 years' experience and I have two. In the end, we awarded those with perfect attendance a $600 bonus. In your answer, your interviewer will be looking to hear that you are confident in your ability to be a problem-solver on their team. To get at your ability to do this, be sure to read through the job description thoroughly prior to your interview. You are responsible for employing over 300 000 professionals, a third of them being nurses and doctors. Tell me about yourself. Talk to the interviewer about the compassionate qualities that you possess and that you'd bring to this role with Kaiser Permanente. The program was a success, and upper management chose to keep it implemented for another six months. I'm a good listener, and my coworkers and patients like that about me. People feel pretty comfortable with me and often open up about what theyre going through or share their personal lives with me. If you tend to take the lead, you can let the interviewer know, but avoid sounding overbearing. Consider strengthening your answer by expanding the example you've chosen to highlight how you worked as part of a team or collaborated with others on the path to becoming the first PA proctor. I have always been great at working behind the scenes with the result being efficiency for others. I strive for perfection too often, which causes unnecessary stress for myself. ", "I think my weakness is that I take too much to do. When talking about how you would fit with the company's cultural values it's important to emphasize that you know what those are by stating them. Your application includes personal information, transcripts, meaningful experiences, essays, letters of recommendation signed on official letterhead, and MCAT scores. I have trained myself to adapt my communication style, so a patient gets what they need. ", "I'm a bit of a nerd. ", "In 2006 I started working at Giant Eagle pharmacy as an OTC associate. To get at your ability to be pliable in your work, your interviewer would like to know about a time you were required to adapt to change in the workplace. ", "I prefer to focus on the positive, so if it's okay, I would like to share with you what my ideal work environment looks like. Working closely with colleagues and/or patients in the healthcare world will eventually put you in close contact with someone who is very difficult to work with. My documentation is strong, as well. ", "Knowing that I wanted to pursue a career that involved healthcare and science, I received my bachelor's degree in cytotechnology from Thomas Jefferson University. I love working with like-minded people who set challenging goals for themselves. You've answered well by sharing that you face stressful situations head-on. These are all excellent skills to have, and you sound very talented! Your role with the organization could potentially put you in front of patients, vendors, or family members of patients, and all are considered customers of the organization. I now enjoy learning about different cultures from my co-workers and understanding their points of view on work topics. No matter if the job you are interviewing for at Kaiser Permanente puts you in direct patient contact or not, the healthcare industry, in general, can be very emotional at times for any staff member. A follow-up letter can include your reaction to the interview, why you want the job, and what you could bring to the department and the team. Be sure to talk openly to your interviewer about which areas of your career are the most stressful. But her prescription was on troubleshoot, and no one order it. By consistently rejuvenating in this way, I can give even more energy when I am at work. We utilized verbal communication and a team-based messaging app on our phones throughout the two-week period. Having worked in the field in Philadelphia for a few years, I am greatly excited about this opportunity with Kaiser Permanente because of the opportunity to work as part of a larger team and to help make this community a better and healthier place to live. If you have a criminal record, you must disclose this. I like to get to know people and ask them questions about themselves. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. After interviewing at Kaiser Permanente, 69% of 2,186 respondents said that they felt really excited to work there. ", "I dislike when there's work politics. I follow the rules, I maintain my certifications, and I appreciate the policies and values of whatever site I work. Interviews at Kaiser Permanente Experience Positive 68% Negative 15% Neutral 17% Getting an Interview Applied online 65% Employee Referral 10% Recruiter 10% Difficulty 2.9 Average Hard Average Easy Interviews for Top Jobs at Kaiser Permanente Registered Nurse (57) Medical Assistant (49) Customer Service Representative (49) Intern (44) ", "This is a great question. Over time, I have learned to be open and honest with people in expressing my views in a nice way and this has really opened my eyes that most people are really very accepting of new ideas. leader vs. follower). I am currently pursuing my MBA to help advance me into a leadership position later in my career, and I'm hopeful that opportunities will exist down the road with Kaiser Permanente when I am ready to demonstrate my ability to lead. ", "The people on the frontlines of a business are vital to the success of any organization. Browse questions (57) Ask a question. Most people love to talk about themselves, and I find it's a great and simple way to start building rapport with others. As well, talking about any journals you subscribe to or any groups/societies in your field that you belong to can also win over your interviewer. This organization includes my scheduling, paperwork, and more. Depending on the role you are interviewing for at Kaiser Permanente, a majority of the work could be in a team-based environment. I am warm-hearted, responsive to my patients' needs, and always empathetic to others. When have you had to adapt to change in the workplace?