I opened a claim the following day first thing when they opened and reported all the unathorized charges. 7OYS's consumer hotline is a free consumer mediation service for those in the San Francisco Bay Area. The day before I spent 4 hours on hold for a EDD specialist to release my payment, as I do every 2 weeks as they keep having countless errors on my account no agent knows how to fix and so since the extension this year I have to call in every 2 weeks and hold for 3-4 hours to get my funds paid out. I told Bank of America that transaction was unauthorized by me and that I was never aware of any of this transaction. How safe is your neighborhood? Please, get ahold of me about this. I would still like to join the class action lawsuits for compensation for Bank of America freezing my account, ruining my Christmas, causing me to falsely suspect my own family members of theft, for being negligent with my money and for decriminalization based on the way I was treated like a lower class citizen in the local bofas once they saw my EDD debt card. Even after the funds were returned, the filing says, the harm from the issue remained as consumers, the large majority of whom live paycheck to paycheck, were left to deal with overdraft fees, late fees, and extreme anxiety and stress over satisfying their financial obligations. I asked them how I get my account unfrozen and they said well you have to do a fraud investigation and so then I asked them well how do I get a fraud investigation of my account when its froze and they had no answer its extremely frustrating. The complaint alleges, Day after day, there are new reports of yet another EDD benefits recipient with a Bank of America EDD prepaid debit card who went to use their card only to discover that all the money in their Bank of America EDD accountoftentimes, the only money that they had to survivewas suddenly gone.. "Bank of America isn't taking this seriously," said EDD fraud victim Brooke Suchomel. Unemployment benefits, my EDD Bank of America debit card was compromised on December 14th 2020, I called to stop the card. I checked online to see if I was paid and it showed status paid. Copyright 2023 KGO-TV. If you have been scammed, I sympathies with you and many others who have fallen victim of the fraudsters out there. I am so distraught that I have considered suicide because of the instability and complete unaccountability by Bank of America as well as California EDD to resolve these issues so that I can keep a roof over my head by bare essentials for survival. Since last fall, hundreds of others have been reaching out to KPIX 5, desperately asking for help, saying their claims were denied without an investigation, sometimes a day after calling the bank. Oh yeah and plus my mobile app online I typed in the correct password never changed it had it the same password and for some reason they locked it up so I couldnt access none of my phones I couldnt see anything. after 2 days of sitting in the bank parking lot being verified by a teller to every person I was transferred to I finally got everything figured out and they told me I have to wait 45 days for them to figure out if theyre going to give me back the money that they took and gave to someone else. Please download the PDF to view it: Download PDF. I lost track of everything when I just gave up what now I dont want to give up I just want to see them face some kind of punishment for what they did to us me whoever went through this s*** that they put you through or me or he or she these f****** punks dont discriminate when it comes to f****** people over and I still have these emails from them but yet they cant even unlock my mobile banking. Learn more about the cookies we use. Every department that I talked to said that my account is fine and my card should work. When I got the new card I activated it and it showed that nearly $2,200 had been taken out of my account from different b of a ATMs that are about 50 miles away from where I live. I tried activating it but the rep instead activated the frozen account. We have proof of our where about and even provided that to them. A Bank of America spokesperson said in a statement to Law360 that " [a]s California's unemployment program faces billions of dollars in fraud, Bank of America is working every day with the state to prevent criminals from getting money and ensuring legitimate recipients receive their benefits." Every claims rep says there is no time limit to when ill get my money back i just have to wait! My unemployment posted to my card. The still say its processing thats all they tell me at edd. EDD unemployment policy changed due to recent lawsuit. B OF A told will take them 90 days to investigates . Hundreds of workers came to 7 On Your Side after fraudsters wiped out their accounts. The class for this action is all persons who got, or are entitled to get, EDD benefits via a Bank of America EDD account or debit card, who have suffered or are threatened with a legal injury caused by Bank of America, as described in this complaint, between January 1, 2020 and the present. I gave the person a call, to hopefully try to reason with them, told them how much they stole and that if they didnt return it, id call the police (I did). Thats the dept in the bank that will not provide any update on when I can ever get that money back. Formally, the class action lawsuit accuses Bank of America of negligence and breach of contract, in addition to violating the Electric Funds Transfer Act and Californias Consumer Privacy Act. The same thing happen to me on the this week on the 5th , $700 was taken out from a bank of America atm in Corona ca and I live in rialto ca I tried so bad, it was all h money I had for my kids and myself, Im waiting to see what happens now,I hope someone helps, I have a claim for 22 thousand that I reported in January account was frozen then had the be verified by Edd which I have been and have started receiving paper checks from Edd and the BofA claim was finally re opened and I faxed in a police report and the thief had used an BofA atm to withdrawal money so I faxed this info in along with my Id showing that it was clearly not me at the atm. I then called the bank and checked my balance because I figured the app was delayed on getting the updated information. They froze my card and asked me to write up a statement of events to file a fraud claim & fax it to them. I called b of a and they put a freeze tracker as they call it. When I called they told me that they could not process my claim until EDD unfroze and confirmed my identity. I have dates and transactions showing for example if I had a $500 balance then made a $27.00 purchase my balance would drop $50, $60.00. Please help me! It make me wanna go on a rampage, kick and punch the wall. Mosson says Bank of America handouts debit cards to unemployment claimants that dont have a chip, leaving them exposed to skimming and other methods hackers use to steal private financial data. NEW YORK, Feb 10 (Reuters) - Bank of America Corp (BAC.N) is facing a lawsuit seeking class action status filed on Thursday by two customers who say the bank refused to honor promises to refund . Im sorry to bother you, but did you ever get the Bank of America card un frozen? While she only lost $400 in her account, she says it's the principle of not having her case resolved that bothers her. What I dont understand how can someone withdrawal money from my account when I have the card with me. A class action suit has been filed against Bank of America for its role in the widespread fraud involving California Employment Development Department (EDD) . I filed a police report. They kept saying I have to get ahold of PayPal for them to send the money back but my money never made it to PayPal. I never did resolve anything in this situation. I had retroactive payments due from EDD, 11 total. Must be a new B of A POLICY. Edd now sends paapwr checks but I cannot get anywhere with BOA. When next you want to be involved in any online investment, always endeavor to make proper research about the company and check online reviews on dependable platforms. I dont even know if the $1,200 I had left in there is going to be there when I get there now because they locked me out of my own account I still had access before I called them tonight. Same frustration here on Tuesday April 2 went to buy some groceries and card was declined. Its not just my bank card that is frozen its my entire bank account and they have made it to where it looks normal looks like everything is working properly and the only one thats going to know that it doesnt work is me when I try to use it. Same here! I had deposit of 19030 into my account then my statement said 19015 was spent but thats not true I can prove with all my transactions that only 15000 was spent and bank of America says they dont know where my money is and nothing they can do about it. Californias Economic Development Department (EDD) has chosen to have its unemployment benefits distributed in the form of a prepaid debit card, issued by Bank of America, NA. Do you hold an account with Bank of America? Bank of America had urged the panel to allow the class action lawsuits to proceed separately using "informal coordination" to organize the legal proceedings. I decided to log into my Bank of America app and try to transfer $170 from Bank of America to my zelle account and for about 5 minutes the money was deducted out of my balance approved upon review of course and then my balance went back to the same as it was before I started the zelle transfer. That automated system still couldnt recognize the new card number. Here I am without my money while not working. This exact thing has happened to me! Its disgusting. She called me back and said she had someone on the line that knew exactly what the issue was and was going to help me. Zelle has yet to comment on the problem, according to the case. The lawsuit is Cajas v.Bank of America, N.A, Case No. I called to reopen my claim, which I was told had been done, only to have zero updates on everything. Their customer service is despicable! Yes bank of america flag my account because I have more the one account. Specifically, the lawsuit alleges that the defendant did not effectively secure debit cards with microchip . Bank of America EDD Class Action Lawsuit. She volunteered to go with me to the ATM on site informed her that the same issue happened with everybody else I talk to these all said that the card works and it doesnt. Please include me in your class action lawsuit. Please add my Name as well, it sounds like the very same hell I have been thrust how can this be happening to do many of us and no one is doing anything about it. Now my EDD payments are stuck in pending and was paid for one of the 2 weeks I certified for and cant get thru to EDD. Secondly it would have been extremely nice for Bank of America or the unemployment office to notify me Ivette my account is being investigated for fraud. If you have lost money to scam anytime at all, there is a solution. It also notes that, even though the bank has removed the freeze it put on accounts with reports of fraud, it has not taken any action to reimburse the stolen funds. by the time I got to the bank they had given away $5,000 from my account. This is an absurd! Attorney General Eric Holder and Associate Attorney General Tony West announced today that the Department of Justice has reached a $16.65 billion settlement with Bank of America Corporation - the largest civil settlement with a single entity in American history to resolve federal and state claims against Bank of America and its former and I had $4778.00 supposedly deposited by unemployment but I never received it. Please include me in this lawsuit! Right now thousands of claims are not being processed by Bank of America," said Danitz. They are just giving me the run around. So far so good. I used my card from bank of america at a store the big 5 came home the next day 3,000 was gone left with 4.25 cents that quick add my name to this lawsuit I still havent gotten my money back its sad Bank of America needs to be investigated add my name to this lawsuit, Add me. I just pray for them after my shift, honestly.. I have nothing to do with fraud Im confused, broke now, lost dont know who to turn to and I keep having panic attacks because I feel like someones out to get me. First published on June 4, 2021 / 1:28 AM. A new federal lawsuit takes aim at Bank of America for failing to secure the unemployment debit cards of thousands of Californians, part of a chaotic response to record jobless claims that has made the state Employment Development Department the target of widespread fraud. Just sorrylets see what happens with the claim. I had this happen and would like to be part of any class action lawsuit not sure how to join any advise is appropriated, Yup definitely happened to me! I called boa n they told me it was a withdrawal at a boa atm. On the evening of 01/27/2021 I went to check my available balance on my debit card and noticed my card was locked due to suspicious activity. Someone just $700 out of my account 7-19-2021 so I called bank of America they told me transaction was width draw from ATM in Buena park, California same day the fund posted. Bank of America has since responded, noting that it has added customer service agents to answer phone calls and investigate claims in a statement to reporters. Customers who used a payment card to make a purchase at My card says, CLOSED. It also claims the bank failed to reimburse victims as required by the EDD contract, and left them on hold for hours as they tried to file claims. The one letter I recieved denying my claim gave reasons that did not even apply to my claim at all. Because magnetic-stripe cards use the same transaction data each time a card is used, the cards are extremely easy for thieves to duplicate, the suit explains. I thought the issue was solved a few days later I received another email from boa on 4/2 that my profile had been updated. I am currently going through this they reopened my card yesterday as of 2/1/2021 5:00 pm PST and im waiting for my funds which pays for me a hotel room biweekly so now im currently sleep by the train tracks until the return my payment. And when I went to the gas station to pump gas I noticed I couldnt pump more than $25 I didnt check my account before I pumped gas because I assumed my money was in there. Someone was able to get access to my payment right when I received it so the money wasnt even there by the time I even checked. Last Updated on January 30, 2023 9:42 AM. I am glad this has been brought to the surface. I was introduced to < (CryptoMundia) at Yahooocom] they took legal actions against them and they helped me retrieve my funds couldnt be more thankful. Shear incompetence!!! On Monday April 19th I woke up to a low funds alert of my Bank of America prepaid debit card. Theyre treating me badly and their agents sound like thugs. Eight similar lawsuits were filed shortly thereafter. I had my card on me. Is anyone aware of a class action lawsuit against the EDD? Obviously that is all the money I had access to and now I will not be able to buy groceries or pay bills this month. Espaol; International News. Something fraud but not my fault. It has caused Great conflict in my current marital affairs along with other family members due to the financial strain and emotional anguish. This is my honest experience. A proposed class action filed in Arizona alleges a service malfunction on January 18 caused a number of Zelle money transfers to be unexpectedly reversed, preventing some Bank of America customers from accessing money in their accounts and keeping them in the dark about their true account balances.