It occurs when the controller gets to its maximum temperature level. Check the position of the spoke magnet. Should an error occur with the system, the app will display an error code. Simply contact us, quote the code, and we can check to see what this refers to and how we can resolve the issue. Is there a site to buy parts for MZZK E Bikes? If the error persists, try a new charger.". Its the power supply error of the electric bike. Regards, The cutting-edge technology used in the X20 System is designed to create a high-performance riding experience with the best features electric and smart bikes have to offer. Same issue with Cannondale Treadwell Neo, new bike, first charge, unusable - it goes back to the store. Bosch HMI & Drive Unit Manual. Discharge the battery and then recharge it. Look out for the batteries and see if they are installed and fully charged or not. This service is subscription-based and requires renewal annually. 0000017068 00000 n I guess now I will try to take it to a dealer for an update such a shame a bike at this price point has such issues. If you need advice on compatible belts please contact us. The colour of the flash indicates the assistance level currently selected. There should be no LEDs lit up. You need to understand and troubleshoot these minor errors that may occur from regular use of your bike. Learn more at Call2Recycle. Note that in waterproof kits the PAS and the throttle are connected to each other and the speed level can not be set separately. The electric bike comes with some common errors, whether its an expensive one or an average priced electric bike. Using the Ebikemotion companion app, there are a number of features to take advantage of, from auto-adjusting your bicycles assist based on heart rate, GPS tracking of your bicycle, and exact battery life left of the bicycle. (801) 364-0344 Maps and Navigation Voice Navigation Advices - Turns on vocalized turn by turn navigation Show compass - displays a compass in the main page over the map section Map style - allows you to set it to Daytime (white background), Nighttime (black background), Outdoor (daytime brightness, additional colors), and Auto, which changes between the three settings based on your location. If the problem persists, contact your eBike dealer. There are 3 levels of power assistance for you to choose from. 0000030299 00000 n Check cables and connect charger. The hub drive motor, for instance, is not as quite as powerful as the bb drive motor. Battery Pack sensor damaged. Create an account to follow your favorite communities and start taking part in conversations. The best practice is to use the manufacturer-recommended battery. In any case, here are a list of potential error codes. do NOT contact me with unsolicited services or offers. If the battery prongs are not lined up correctly, the electrical circuit wont be complete. Insert the ANT+ dongle and all the cables and connectors inside the top tube to the seat area of the top tube. The beauty of this system is that you are fully in control of how much assistance is offered at all times. There is also a Custom mode, but Im ignoring that for now. Charged for 6hours, light went white, took the bike out, did two pedal strokes, it started flashing pink again. Ex-pro rider Helen Wyman amasses 10x national and 2 x European titles during her career. Download the Ebikemotion app, available on the Apple App Store or Google Play Store. First 4 Steps to Fix Electric Bike Error Codes - YouTube 0:00 / 11:35 First 4 Steps to Fix Electric Bike Error Codes 62,238 views Jan 17, 2020 310 Dislike EV - Customs 39K subscribers Patreon. Charge the battery within the appropriate temperature ranges. The MAHLE SmartBike systems app allows Ribble e-bike owners to keep track of the performance of both bike and rider in real-time. If the problem persists, contact your eBike dealer. Open up the motor map menu in the app settings and you can select 1 of 3 cycle modes. It's an invaluable tool that enables you to monitor the charging status and other key details of the bike in real-time. I have had a error code that shows itself on my ebikemotion app while riding. If the problem persists, contact your eBike dealer. H\n0E An optional range extender is also available which can be charged away from the bike. Within this menu, there is also a very neat feature. Same issue for me. These include gradient, heart rate, and measured times amongst others. Yes, though the motor will only provide assistance up to 15mph, at which point (by law and as with all e-bikes in the UK) the assistance will cut out. This thing prevents the battery from working effectively. 107 0 obj <> endobj This can be saved post-ride in the app and uploaded to Strava. 203. Usually, an ebike light will be flashing, displaying error codes as a warning to bikers that something is wrong with the system and needs fixing. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. It will switch into an emergency mode or stop working completely. If the error remains, try a new controller after unplugging the brakes. Switch off the eBike System. If the problem persists, contact your eBike dealer. Engine maps allow the rider to adjust the maximum amount of power put out at each assist level. If it is correctly connected, replace the charge point and check with the APP to make sure that the charge is increasing. If you do not get any power to the display then you should start with the battery as well as all the connectors. Each offers a set amount of torque as a percentage of the total amount per level. Start Activity tracks and logs your riding data similar to Strava. Monitor: The monitor screen is the main screen used in the app, which details battery life, speed, motor RPM, and even your battery life. Monday - Friday: 9am - 4pmSaturday - Sunday: Closed, Then check input voltage (P03) through your, And Error code 07 does not always indicate a hub motor problem. How long does it take to charge the battery? Allow the battery to heat up slowly in a warm place. Change the state of the Demo Mode to Activated mode. No, pedal-assisted electric bikes do not require you to hold a valid drivers licence, pay tax or take out insurance. How do I charge the battery? Well, its not that difficult to check and troubleshoot your electric bike on your own if you know where to look and where to start from. Same as above but this time with the top tube mounted button. Throttle damaged or out of operation specifications. And Error code 07 does not always indicate a hub motor problem. Health Heart rate monitor - Pairs your heart rate monitor to your phone Override recommended MHR (max heart rate) Sends you a notification based on what you set your max heart rate to be Enable auto assist - super cool! The speed sensor should be screwed into the motor lead plug fully. Restart the system. This increase in total capacity of the system will make it possible to increase the autonomy achieved with the internal I have a schuck 29 inch front wheel motor conversion kit that I have put on my 21 speed. Please check the remote connector. You can try a different controller if you have one or ask for a replacement from the supplier. It seems to me that in that situation you can only choose between the Assistance Levels via the iWoc ONE. i have the lankeleisi mg600 bike got a new controller and display screen but a error 10 coming up and getting no power to the throttle and pas checked the wires seems ok. Hi David, I have a BTWIN Original 900e Electric bicycle last night I parked it in an open space in I think due to rain it shows the error 70 in its display and its not working now, can you please let me know about the codes, which part of the cables should I check? Check the connection from the controller to the motor. As Jaxx says, the ebikemotion app can be a bit buggy. Also make sure that the battery prongs line up properly. Bosch Battery Pack Owner's Manual. Weighing in at just 3.5kg for the ENTIRE system. This issue leads to wear and tear. Ensure none of the pins is bent and are all in line with the arrows. Even though getting error codes can be any riders nightmare, they are bound to appear anyway. ]#!MG;$sEEgm{VXBNK9^w`H0 y!qA4C+`Y& One of the most common questions we receive about our Ebikemotion-equipped bikes is what each color signifies in the IWOC ONE controller. Motor cable is not connected. These kits are easy to install, you should only screw the battery holder to the frame, put the battery in and connect to the bike the same way the charger does. The whole experience with these two bikes has put me off Evans, Cannondale and ebikes in general! For a better experience, please enable JavaScript in your browser before proceeding. Pink flash/Coloured Flash - If the LED alternates between flashing pink and other colours this indicates the bike has entered 'demo' mode. Hi my bike keeps giving the error 7 code I thought I had sorted it but it stopped going again, Hello Does that mean you are simply choosing the Assistance Levels that you "mapped"to the controller in Motor Maps. O7 error seems to refer to battery voltage, but we would greatly appreciate any suggestions or help from you or whomever we could reach out to. Find out here. Scott Sports. The Range Extender from Ebikemotion provides an extra 208W/h to the main internal battery on Ebikemotion's X35 systems, increasing the 248W/h of the main battery up to a maximum capacity of as much as 450W/h. Why would this be useful? I am trying to understand the relationship between Cycling Modes and Assistance levels. Belts can slip when there is too much friction or if the belt is over-tightened. Basically, he is a businessman and research writer. Want to learn how to get the most out of your electric bike battery? Treadwell Neo How To Videos 25 pts. I need to update this post. The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/ It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel) 2 vDubman900 3 yr. ago The latest innovations allow us to create the lightest system on the market, weighing only 3.2 kg, while delivering the right support at . Is the battery and /or motor replaceable? People who use electric bikes often get some error codes on the display. This article gives you more insight on how to fix electric bike error codes with some quick solutions. If this persists, consider replacing the controller. Current supplied by the Battery Pack is too high. Some common electric bike errors are-. The ebikemotion ones are inordinately expensive at 549 . Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. But, what was it about this particular system that made us choose it over the others? Then, of course, you have to consider how the battery is mounted. If you are getting error code 08 (throttle issue) first check throttle connection carefully. Combine this market-leading weight with a 250w motor and you have the perfect blend of power vs weight. If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. To do this, we needed to consider carefully which propulsion system was best suited to helping us achieve this goal. One or more hall sensor cables could be disconnected or damaged. Multiple points of interest can be added to one route, making errands or pit stops a total breeze.