There are many different forms that an unhelpful employee attitude can take. However, noted social psychologist Robert Cialdini coined the phrase Pre-suasion to describe a phenomenon where you can set your employee up for the tone of their performance review by using certain words, phrases, and expressions that associate with how you want them to conceptualize the rest of the meeting. Its estimated that office workers lose an average of 40% of their workday due to disorganization, which is why performance management reviews should address organizational skills if managers want to improve an employees productivity. These questions are similar to Whats your greatest weakness? but a little more open-ended (which means you can really run into trouble if you dont know how to answer properly). Using this language illustrates the employee problem as a struggle, not a failure. has a difficult time staying on task and completing his/her work. is wonderful at writing creative stories, but needs to work on writing nonfiction and using facts. In addition, rudeness can also lead to conflict among employees. It shows that something has not been finalized and will benefit from having more progress. You will often find that a draft is made before a final version. does not take pride in his/her work. Businesses that don't take measures to improve their employees' attitudes will likely see high turnover rates and increased complaints and absenteeism. Managers can derive both quantitative and qualitative information from this review, as well as hear the perspective of the reviewed employee and their peers. Once you have identified the cause of the problem, you can begin to look for solutions. As a manager, you may sometimes need to tell employees that their attitude needs to improve. Seek feedback from others. COPYRIGHT 1996-2016 BY EDUCATION WORLD, INC. ALL RIGHTS RESERVED. is having a difficult time with math. If there is any truth to the rumor, you should clear it up. Has a strong personality which has strained relationships with other employees. Provide suggestions on how the employee can improve their attitude. I enjoy the hands-on accounting work and thats still what I want to be doing, which is why I applied for this position. Let the employee know that you're there to help them succeed and that this is just one part of their development journey. Its great to use a phrase like this when trying to help someone figure out the best way to complete a task. has a difficult time remembering to go back and check his/her work. Opportunities To, Progress In vs. Progress On vs. Progress Of. It shows that they are not fully satisfied with the work handed to them. Another way to provide feedback is to offer opportunities for growth and development. Eight answers to "Why Did You Choose This Job/Career?". How Read more, In the last three years, the way organizations work has changed drastically due to the necessity to adapt to a Read more, The performance management system can be complex and subject to many quirks and idiosyncrasies. ]); Table of Contents: Introduction What is constructive criticism? This guide will go over different ways to tell employees they need to improve their attitude. On the other hand, feedback that mostly dwells on negative aspects of one's performance can make employees feel unappreciated. Welcome to Grammarhow!We are on a mission to help you become better at English. You just need to find a way to address it. This is the time for exercise. I think I need someone to sit down and talk me through my options, though. Emphasize the importance of a positive attitude. It works best when someone has accepted and reviewed your work but decided that more could be done. Synonyms & Similar Words Relevance advance advancement enhancement breakthrough development innovation refinement discovery increase Employees might feel like their behaviour and personality are being put on trial. Finally, you could suggest some positive changes that they could make, such as smiling more or speaking in a more positive tone. Additionally, addressing the issue promptly will show your employees that you are serious about maintaining a positive and productive work environment. It shows that youre willing to look into the improvements with them to figure out what their next steps should be. Be specific about what you've observed. Room for change is a great synonym here. Explain how the negative attitude is impacting their work performance. About Blog Press Privacy Policy Contact Us, 111 South Jackson Street, Seattle, WA 98104. Thats essential stuff for being a good supervisor and theyre less likely to hire you if you say youre lacking in those areas! Either way, it is important to address dishonesty when it comes up. If you find yourself in this situation, here are a few tips on talking to an employee about their attitude. Create a clean work environment to avoid losing documents or to-do lists in piles of paperwork. As always, a performance review should be a conversation between you and your employee, so its important to have documentation of any areas that need improvement in case they dont perceive their own weaknesses. top education news, lesson ideas, teaching tips and more! I appreciate that you're trying to get your work done, but it would be better if you could be on time. You could also try to give specific examples of times when their attitude was problematic. You must also remember that you dont understand everything thats going on in your employees lives. Theres nothing wrong with that, but I think you should re-evaluate it before you hand it in. By showing that you value their positive attitude, you can encourage employees to maintain a positive outlook even when faced with difficult challenges. Youve come, The wiggle room is limited, but I think you can make the most of it. Feedback is essential in the workplace, but giving employees the news that they need to improve their attitude can be difficult. By following these tips, you can help your employees maintain a positive outlook and positively impact the workplace. You can choose something that you learned a long time ago but havent used in recent jobs very much. Management made easy. Additionally, poor employee attitudes can lead to an increase in customer complaints and a decline in customer loyalty. Thats why you should make a note underneath this comment documenting the reasons why Jane needed those sick days, and whether its something that needs to be addressed in this performance review period. The no sandwich technique in which you present a negative surrounded by two positives can work brilliantly with this method, as it will help you to highlight their strengths and make them feel more confident that they can improve on their weaknesses. 2023 Career Sidekick. Im surprised you came up with these things yourself. Therefore, it might seem counterintuitive to use the performance review comments examples during this process. However, knowing what to say and how best to phrase your feedback can make a significant difference in how your employees react in the moment and in their future performance. It shows that you would like someone to work on enhancing their work by taking the opportunities you might provide them. He/she would benefit from extra assistance. At first, good judgment may feel like an inborn "gut feeling" about what to do or how to react in certain situations. Im sure its not optimal, but I cant figure out what else to add. Besides giving recognition through a cash bonus or a free lunch , you can put into words how you really feel. Manage Settings Maybe something is happening that you weren't aware of, or maybe they need more clarification on what you expect from them. If they did not meet the standards you set, you might use this phrase to show you are disappointed in what they gave you. Self Confidence: Needs Improvement Phrases. So if they ever ask for something directly related to your core job, that you still need to improve, follow this formulaPick something youre already good at, but want to become an EXPERT in. Ill help you come up with a few solutions that could make this better for you. If unchecked, bullying can create a hostile work environment and increase absenteeism and turnover. The distinction between the two is clear (now). Thats why clich phrases should be avoided wherever possible in favor of more specific comments like David is a great influence on his team and helps to keep everyone motivated. We are working on learning when it is a good time to share and when it is a good time to listen. Clients like to work with [employee] because they always strive to do the right thing. Just make sure you always sound like you're interested in doing the day-to-day work, or core work, that the job involves. If you're struggling with an employee being lazy at work, it's important to take steps to address the issue. Does not get involved with the company culture, Has been caught gossiping about other employees, which has resulted in [result], Regularly ignores the companys dress code, Regularly refuses to take on more challenging tasks, Sets a positive example for other employees by [example]. Positive Phrases Clearly communicates their thoughts in team meetings Demonstrates the ability to concisely communicate complex and difficult issues Demonstrated active listening and debating skills during [project] Delivers "negative" feedback without alienating others Has great written communication skills, as evidenced by [example] The interviewer is going to be a lot more excited if you show youre taking initiative to improve your skill set right now even before you begin the job! There are a few polite ways to tell someone their attitude needs improvement. Or are they unhappy with their current job responsibilities? One way to do this is to talk to the employee in private. It could be better. He has six years of experience in professional communication with clients, executives, and colleagues. Weve now looked at three example answers, each taking a slightly different approach: Now before we wrap up this article, theres one final step you should put in ANY answer you give. Lets look at some example answers and this will start to make more sense. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Its clearly a work in progress. As a manager, it's important to give constructive feedback to your employees in a positive way. For example, you could suggest brainstorming solutions instead of focusing on problems or taking a break when they're feeling overwhelmed. is having difficulty concentrating during math lessons and is not learning the material that is being taught because of that. Having strong communication skills is often demanded by job descriptions, but it also needs to be reviewed regularly during the performance management process to keep teams working at peak efficiency. Going over _____ at home would help considerably. Don't be surprised if none of them want the spotl One goose, two geese. thesaurus. One way to do this is to recognize their efforts publicly. The opportunities refer to the ideas youd like them to consider that should help enhance the work theyve submitted. Is constructive criticism good or bad? It can be difficult to tell employees that their attitude needs improvement. Intervention is required. It will ultimately lead to a more positive work environment and better employee performance. needs to slow down and go back and check his/her work to make sure that all answers are correct. Parts of speech. In this context, it shows that you can wiggle some things around to make your project or task better than it currently is. Offer suggestions for how the employee can be more positive. has a difficult time understanding how to solve word problems. To avoid the passive voice, you need to give feedback by centering your employee in the language that you use. To tell an employee they need to improve their attitude; it's important first to explain why the attitude is a problem and how it's affecting the team or business. Here are some examples of active vs. passive voice in the quality of work performance review phrases: Active Voice: Lea saved the company $200,000 by identifying inefficiencies in the payroll system, Passive Voice: $200,000 was saved by Lea identifying inefficiencies in the payroll system.