NB this entire clause 11 does not apply to any separate contracts that you may enter into for excursions or activities whilst on holiday. All Inclusive - please check the property description for each hotel for details of whats included, as this will vary from one hotel to another. 10. The Service is provided on a complimentary basis and does not form part of the cost of your holiday. In hotels, there are usually designated areas for smoking. When you request the cancellation, you'll be sent a cancellation email. We will also apply an amendment fee for each changed person and/or item on the booking, which we will advise you of at the time of any amendment. Please visit www.hmrc.gov.uk for further information. See today's front and back pages, download the newspaper, order back issues and use the historic Daily Express newspaper archive. The deposit is 60 per person, for adults and children. Please contact our Special Assistance Team to discuss, so that you are aware of any additional charges. For a small charge, you can select your preferred seats online, including extra leg room seats. In the event of a faecal accident in or around the pool, please report it immediately; this will assist in ensuring the highest levels of pool hygiene; shower before entering the pool; dont swim (or allow children to swim) if suffering from an upset stomach; a period of 48 hours should be left before entering the pool following a period of stomach related illness; dont change nappies at poolside; wash hands thoroughly after using the toilet and changing nappies; young children and babies must wear appropriate swim wear (e.g. For further information, visit the IPP website at www.ipplondon.co.uk/. The advice on the FCDO website can change so check regularly for updates about your specific holiday destination. You'll have everything you need to search, book, and manage package holidays and flight-only bookings in one handy place. The balance of the price (Balance) of your travel arrangements must be paid at least 10 weeks before your departure date (the date notified by us to you being the Balance Payment Date) and will automatically be taken from the credit/debit card used to pay the deposit. We provide this security by way of an ATOL (number 9618) administered by the Civil Aviation Authority (Gatwick Airport South, West Sussex, RH6 0YR, UK, telephone 0333 103 6350, email claims@caa.co.uk)/a bond held by Jet2holidays. The Package Travel and Linked Travel Arrangements Regulations 2018 can be found here. The lead name must be 18 or over to make a booking with us and has to travel with us if all other customers on the booking are under 18. The policy is provided by Jet2holidays, who is an appointed representative of ROCK insurance Group. Cooking - never leave cookers unattended while in use; ensure all cooking appliances are switched off when you leave your apartment or go to bed; never place any shopping/items on the cooker. Travel Information: The FCDO Travel Advice Unit may have issued health and/or safety information about your holiday destination. For villa products a high chair will be available if there is an infant on the booking. Medical requirements, special needs & mobility assistance, Your accommodation & resort Customers travelling to other destinations are recommended to seek advice from the sources mentioned above. Occupancy:we provide the holiday and accommodation for those people named on your booking only and have offered the holiday based on the requirements that you selected at the point of booking. However, if you cancel 70 days or more before your departure, you'll only lose your deposit. We paid a 1,000 deposit - 500 each - towards the total sum . Please do not leave them in full view in your room and lock your room/villa before going out. If we cancel your holiday For full details of how we may use your data please view our Privacy Policy at www.jet2holidays.com/privacy-policy. 6. Hotel/Resort Information The following items are prohibited from being taken into any aircraft cabin as hand baggage; toys/replica guns, plastic catapults, knives (regardless of length of blade), razor blades, scissors, trade tools, darts, metal cutlery, hypodermic syringes, knitting needles, snooker/pool cues, sports bats, self heating drinks/food, cigarette lighters, firearms, or any other item that, in the opinion of Jet2.com, could be used to endanger the aircraft or any of its passengers. qatar to toronto flight status. 13. I'M floating on my back in a blissful natural swimming cave while my three-year-old son paddles around me in his armbands, spotting baby turtles. By submitting this form I am agreeing to receive marketing emails from Jet2Holidays. use of a wheelchair, recognised assistance dogs, medical or mobility equipment, special seating requests) you must tell us when you book or within 21 days after booking so that we can make sure appropriate arrangements can be made. The minimum age for an infant to be carried by Jet2holidays is 14 days after birth, however carriage of very young infants is always strictly at our discretion. We will not pay you any compensation. Check-in/out: Check in/out times may vary. The resort services which we may highlight are provided by persons, firms, companies and other bodies which are wholly independent of Jet2holidays. If you want to cancel your holiday, you can do so at any time. Family Rooms - typically the same as the double and twin rooms and may not be larger. Shared Room - a shared room or dormitory style accommodation, usually for more than 6 people which may include people from other unrelated bookings. Dart Group plc purchases a further eight Boeing 737-300QCs. Customers can purchase a policy on-line via the link on the Holiday Essentials page on our website or by visiting www.Jet2insurance.com. Customers travelling with babies should take extra supplies of necessary infant items in their hand baggage such as formula milk (subject to airport security restrictions on fluids) and nappies. When in resort, please check if your accommodation offers a safe in your room. Flight delays or diversions: If your outbound or return flight is delayed, we will, wherever reasonably practicable, keep you informed and provide meals and refreshments in a reasonable relation to the waiting time for a delay of 2 hours for flights under 1500km, 3 hours for flights between 1500km and 3000km and 4 hours for all other flights depending on airport facilities. Please also be advised that you may not bring empty bottles on board the aircraft. The price of your holiday has been calculated using a predefined standard rate of exchange, Supplements and upgrades are priced per person per night and are subject to availability. hi hope some one can help ,i need to cancel one of our holiday party due to a relationship breakdown, I've been in to travel agent and they are saying that there is nothing they can do just to go to airport and to say its a no show , and if i did take name off i would have to pay a single supplement of 129pounds do you think i should . Gas water heaters and appliances - always check that gas appliances are turned off when not in use; never use gas cookers as a form of room heating and always follow the operating instructions provided; indications of a faulty appliance include black marks and stains, lazy orange flames instead of crisp blue ones and excessive condensation in the room. 2. Call recording By submitting this form I am agreeing to receive marketing emails from Jet2holidays. 9292. If your holiday is cancelled, delayed or substantially changed you have the right to make a claim for loss of value, out-of-pocket expenses, or loss of enjoyment, inconvenience, or disappointment. At selected hotel destinations a Resort Flight Check-in Service (Service) is offered, which will, subject to these terms, enable you on the last day of your holiday to check your baggage in and collect your boarding passes at a baggage check-in point at your hotel. a restriction from using a particular facility at the relevant accommodation). It is of course in your interests to ensure that you notify your travel insurer about any pre-existing medical conditions. Also note that the transport provider may refuse to issue replacement tickets for lost or stolen tickets and new tickets may have to be purchased by you. Jet2.com, the leading low cost leisure airline, is launched! There are no compensation payments payable to those travelling on 'Free Child places', or other free places. 1. Please make sure you read the terms and conditions of your policy carefully to make sure the cover is right for you. Up to 2 additional bags, each with 22kg allowance, can be pre-purchased for an additional cost before the day of departure. At Jet2holidays we want all our customers to enjoy their holiday and we will try to meet the needs of those who require special assistance. Our ratings are set using a scale of 2 stars through to 5 stars and represent a range from basic, good value, no-frills accommodation to above average, more comfortable accommodation with a wide range of facilities. If we cancel your holiday for this reason, you will not be entitled to a refund of any deposit paid. Online check in
Further information can also be obtained from the Commission for Aviation Regulation, 3rd Floor, 6 Earlsfort Terrace, Dublin 2, Phone: 01 661700 www.aviationreg.ie. Jet2holidays cannot accept any liability for errors which may occur or incorrect/inaccurate data about resort services being present on the site or in any publication. In some cases, where we arent able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought (at no extra cost to you). Bed and Breakfast - breakfast is included in the price you have paid for your holiday and will generally consist of a continental buffet style, catering for various nationalities. We do not check insurance policies for suitability, but reserve the right to request a copy. Any change to your departure date, transport, accommodation or length of holiday must apply to all members of your booking. In this event, you will have the right to be returned by the same means of transport to your original departure point at no extra cost provided that transport is available. Further, we cannot be responsible for any failure to meet the advertised arrival or departure times for any port(s) of call. If you suffer a personal injury, death, serious difficulties or any type of loss as the result of an activity which does not form part of the package you booked with us - including, for example, any additional services or facilities provided to you by an accommodation or any other supplier which was not included as part of the original contract between us we will not be liable to pay you any compensation but will offer you such advice and guidance as is reasonable in all the circumstances provided we are advised of the incident promptly. If you (or a member of the booking party) make a further booking while a ban is in force, we will refuse to carry you and you will not be entitled to any refund. Save on your villa holiday and get your private villa, return flights, 22kg baggage and car hire all included in one package.
Amendments or Booking Cancellations | First Choice Where included in our brochure these conditions are correct at the time of going to print, but please see our terms on our website for any subsequent changes which apply. The terms and conditions and Essential Holiday Information were last updated: 8 December 2022. While we are sure that the colleagues at these hotels do their best to discourage animals from wandering into areas where food is served, we ask that you refrain from feeding such wildlife. The price of your holiday:The basic holiday cost includes the following: the cost of your holiday accommodation; return flight from the UK to your overseas airport; all current airport taxes, including the Air Passenger Duty (APD); coach transfers between the resort airport and your accommodation if stated or car hire if stated for villa products; baggage allowance (if any) as confirmed on your Flight Voucher; payment to the Air Travel Trust Fund as part of the ATOL Protection Contribution ('the APC Sum'); aviation insurance and security charge; and any VAT chargeable (if applicable) on all holidays to countries within the EU. You get return flights, accommodation and 22kg baggage included in your ATOL-protected package. If we cancel your holiday for these reasons, you can either (i) have a refund of any money that you have paid for the holiday, except for any amendment fees; or (ii) accept an alternative holiday of a comparable standard from us, if available (we will refund any price difference if the alternative is of a lower value). Where following your booking we establish that the resort, cruise or accommodation is not appropriate we will inform you and give you the opportunity to change your holiday. We will not be liable for any damages or costs which are incurred by you or by any such additional person or people, or for any death or personal injury suffered by any such additional person or people, where you allow any additional person to stay in your accommodation. Smoking is not permitted in rooms or on balconies. The airline assistance starts from the Jet2.com checkin desk until the baggage reclaim areas at the destination airport, but this will differ depending on the airport you are flying in to. An amendment fee will be applicable for this service. We strongly recommend that you take out comprehensive travel insurance . In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advanced booking. Baby milk and foods must be tasted by the responsible adult. It is your responsibility to ensure that the third party consents to the disclosure of the information provided for that purpose. d)We will not charge a fee where you pay by personal credit or debit cards when booking. You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. Board basis descriptions: Please note that the accommodations advertised on our website will be described as follows: Additional persons staying in your twin or double room as part of your booking:As a third or fourth person sharing a room will occupy existing beds or use an extra bed (which may be of camp bed style or a sofa bed) placed in a double/twin room, conditions may be cramped. (iii) If your booking was made using a non-refundable rebook voucher, and you subsequently cancel your booking with us, any refund which is due to you will be paid via a non-refundable rebook voucher. We may require the name and contact details of a third party whom we may contact in an emergency. Full standard deposit (2 years of age and over) 57-70 days. In relation to Regulation EU261 (or UK law equivalent) Compensation Claims: (a) You must submit claims directly to Jet2.com and allow Jet2.com 28 days (or such time as required by applicable law, if less) to respond directly before engaging third parties to claim on your behalf. Free Child Places may be added or withdrawn at any time prior to booking and the latest availability will be shown prior to booking. Please check your email and password are correct. We are to be regarded as having all benefit of any limitation of the extent of or the conditions under which compensation is paid under these or any conventions Alternatively, at our discretion, you may be permitted to continue with your holiday but may have additional terms imposed upon you (e.g. Where you have been notified by us in advance (to the contact details provided in the booking) of any change to your booking, we will not be liable for any missed departure by anyone in the booking. Balcony - children should NEVER be left unsupervised on balconies; dont climb or stand on balcony furniture or on the balcony balustrade; keep all furniture away from the balcony wall/railings. https://bit.ly/3tsWYJn. The area is blessed with an average of 300 sunny days per year and many pistes are located on the sunny south side of the area, making a ski holiday in Alpe d'Huez Grand Domaine Ski one of the best locations for snowy slopes and long, sunny days. Please note, your belongings are taken on holiday at your own risk; neither we nor the hotelier or villa provider are responsible for any loss, theft or damage that occurs to your money, valuables or other personal effects during your time away. The bad news is that you have to pay cancellation charges and you may not be able to recover much. Passports, visas and immigration requirements: Your specific passport, visa and other immigration requirements are your responsibility. When we talk about your holiday in these conditions, except where otherwise stated, we mean the accommodation, transport, cruise arrangements and other holiday services (excluding excursions and car hire) described by us that you book in the UK with us. Triple/Quadruple Rooms - some properties may have rooms that can sleep 3 or 4 people. Factors which can affect electricity and water supplies: In some destinations we feature the water and electricity services struggle to keep up with the increased demands from tourism. You may pay the Balance of the price of your travel arrangements in accordance with a Payment Plan as set out in clause 3(j) below. If we are made aware of a severe allergy and you or any member of your party is not carrying the required medication, that person may be refused travel. Please note villa check in times are usually 16:00 and check out times 10:00 and usually do not have storage facilities for luggage. Please note, however, that this is currently only applicable to our main holiday destinations and we ask that if you do have any problems in resort in relation to your holiday that you please contact Jet2holidays using the 24/7 number listed within your booking documentation. You have not paid us any sum due for your holiday. You can purchase a policy online via the link on the Holiday Essentials page on our website or by visiting www.jet2insurance.com. thomas university jv baseball; b) When you make your booking you must pay a deposit per person as set out below or as advised at the time of booking. For more information on excursions please see clause 15 below. No refunds on meals not taken can be given. By submitting this form, you are agreeing to receive marketing emails from Jet2holidays. Travelling with infants: Infants under the age of 2 years (on the date of departure) must sit on the knee of a paying adult who has responsibility for that infant. massage overland park. Food safety - wash your hands before eating and after going to the toilet; make sure your food has been thoroughly cooked and is still hot when served; make sure that any food that is re-heated is piping hot all the way through; avoid any uncooked food (apart from fruits and vegetables, food that can be peeled or shelled). To be on the safe side, let us and your accommodation provider know immediately if you or any member of your party become ill so that we can help and support you every step of the way. If that happens, you and your travelling party will be prevented from using your booked accommodation, transport and any other travel arrangements forming part of your booking and we will not be liable for any refund, compensation or any other costs you have to pay. Our responsibility to you is to make the booking with the relevant supplier in accordance with your instructions. Private transfers: With most Jet2holidays you have the option to include a private transfer instead of a coach if you prefer. Prefer to speak to one of our expert holiday advisors? cancelling one person off a holiday jet2. This can be confirmed to you on request. - Inform reception, the agent, owner. Customers can purchase a policy on-line via the link on the Holiday Essentials page on our website or by visiting www.Jet2insurance.com. We may feature TripAdvisor ratings of our resorts to help you choose your holiday. 6 You can take your kids to [] The person making the booking is classed as the "lead name" in any booking which includes more than one person. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). However should you feel the need to notify us about any aspect of your holiday which did not meet expectations, please contact us in writing at the following address: Customer Service, Jet2holidays, PO Box 284, Leeds, LS11 1GE. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa and immigration requirements. Sea/Pool View Rooms - please note these advertised room types may have a restricted view due to plants, trees or buildings. cancelling one person off a holiday jet2. Some kids clubs may be chargeable and we do not guarantee that they are free of charge. (i) Free Child places cannot be combined with any other promotions or offers, unless otherwise stated. In the event that an airline and/or a ship refuses passage to you (or to any member of your party) on the grounds of ill health or on the grounds of any other perceived problem with your physical or mental condition, we will not be liable for any and all consequences that arise from this. For more information in relation to visa and immigration requirements, please refer to www.jet2holidays.com/faqs. (f) You are not prohibited by this clause from consulting legal or other third party advisers before submitting your claim directly to Jet2.com. In such cases the use of air conditioning units may be restricted to certain hours of the day and more generally used during the warmest summer months. We may also pay you compensation as further detailed in clause 10. cancelling one person off a holiday jet2. ii the fault of a third party not connected with the provision of your holiday which was unforeseeable or unavoidable; or Infants, who are defined as children being under 2 years on the date of return, are not entitled to a flight seat. www.jet2holidays.com/contact-us or call +44 (0) 333 300 0737. You will need passport details for all travelling passengers to check in online.
1 person dropped out of holiday what do I need to do? If youre unsure please ask for assistance. Taxes, levies and charges that may apply to the price of your holiday: All prices of our holidays are subject to a tax known as Air Passenger Duty (APD), a duty of excise levied on the carriage from a UK airport of chargeable passengers on chargeable aircraft since 1994. Also, please note that excursions to religious sites, churches and temples will often have strict dress code policies (e.g. If you fail to follow these simple procedures we will have been deprived of the opportunity to investigate and rectify your complaint and this may affect your rights under this booking. You must not allow additional people to stay in your accommodation that are not included on your holiday booking. Only redeemable on flight only bookings made directly with Jet2.com and not any bookings made with Jet2holidays. Please note that the performance quality and reliability of a ships satellite and telecommunications services will usually be less than that of equivalent land-based services. The cancellation charges shown below apply from the date we receive the written notice at our offices, the travel agent activates the cancellation, or you make a telephone cancellation. 24/7 Contact details whilst on holiday You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. Never feel that you have to go further than you feel comfortable with; if you feel uncomfortable or in danger, dont be afraid to draw attention to yourself.