Youre also working with a business that knows your problem and has the fix. Debt Collection Agency Merchant Services, Collection Agency Credit Card Fraud protection should be high on the list of priorities for a debt collector of any size and type, and Durango is well-placed to handle instances of fraud that are common to the collections industry. When banks determine a businesss risk status, they consider that businesss complete history of chargebacks. 844-868-8436, 877-664-9642, 877-599-2008, 407-544-3632, 814-351-0205, 888-667-0533, 844-378-7772, 386-478-4129, 850-391-2427. Today they transferred $70 out of the bank account which now has been shut down over theyre crazy charges. We also encourage merchants to check out our list of the providers of the, This does not compare favorably to our list of, What Others Are Saying About The Merchant Solutions, Send me an email notification when someone replies to my comment. All feedback, positive or negative, helps us to improve the way we help small businesses. As expected, a large number of The Merchant Solutions reviews on this and other consumer protection websites mention undisclosed fees, incomplete representation of rates, and a disconnect between what agents promise and what they ultimately deliver. We provide merchant account services for both low and high-risk businesses. Which Collection Agencies Will Accept a Pay For Delete Agreement? Our proven investigation tools help us create fast and effective debt recovery services. * The terms and conditions of this promotion currently cannot be found on the website. I set up a payment arrangement . They use the guise that they are affiliated with Wells Fargo, but a call to Wells revealed that they never heard of TMS because Wells owns their own merchant company. Copyright 2023 eMerchantBroker, LLC. As is the case with our other top choices for debt collection merchant account providers, Soar supports systems for chargeback management and fraud prevention that can make or break the long-term success of any type of collection agency. Swipe credit cards securely by implementing PCI compliant payment solutions. This company is a bunch of scam artists charging a early termination fee of 395 after we were with this company 6 yrs and only had a 3 yr contract which they took upon themselves to renew, charges for non compliance because they decided to switch companies for their compliance when I was compliant through April of 2013 and now a $50 fee for refurbishing,, it is not my problem that they need to refurbish a machine. Payment plans, too, are transparent and predictable enough for even very small debt collection businesses to quickly parse through and understand. The company has a higher-than-expected number of complaints for its apparently small size, and the contract terms that we have seen reported for this company arent especially competitive, especially when compared to the best overall credit card processors. We are not being charged an ADDITIONAL $159.90 (received bill in the mail) with no explanation of what the fee (s) is for. No mention of 3 year contract and no proof of it. If they cannot guarantee this, then you will likely not be offered a high-risk merchant account with that company. Lending and Debt Repayment Merchant Accounts. This company, Merchant Solutions, is a fraud. FTC Staff. Merchant Mavericks ratings are editorial in nature, and are not aggregated from user reviews. Looking for legal documents or records? Speaking of unreliable income streams, most collection agencies struggle with customers who dispute the validity of past-due payments with banks and credit card companies. Fax: (818) 707-7070. However, you need to hire a merchant debt collector account provider who offers merchant collection solutions that meet your company's needs.. To know the right provider, here are factors to consider when . You could tell a collector to send a validation notice. Some of these limitations can be pretty tough on a business, particularly in their early days. Dont sign up or you will regret it at the end. The Merchant Solutions provides credit card, debit card, EBT, gift card, ATM, and check acceptance. I finally called and asked to cancel they told me I was in a 3yr contract, I was never told this or else I wouldnt signed up for this torture. Sequoia is located in the Agoura Gateway at: Agoura Hills, CA 91301. I have proof of all deductions after I cancelled. They refuse to close the account saying they will charge me $495.00 early termination feefor an account that has been opened with a copy of the contract from my real account. If you want to ensure that applying for debt collection merchant accounts goes as smoothly as possible, then you need to work with experts like us here at eMerchant Authority. With out so much as a single warning they withdrew ridiculously large amounts money from my amount, and were angered when I asked why. MERCHANT SOLUTIONS GROUP OPENS DOORS Business owners need capital to grow and manage their companies. Some merchant account providers may offer high fees. Merchant Solutions retail credit card processing solutions allow merchants to offer flexible methods of payments at the point-of-sale, including major credit cards, debit cards and checks. While the process for applying for a merchant account with us is not instant, we have been doing this a long time. Lina M. Khan was sworn in as Chair of the Federal Trade Commission on June 15, 2021. The second your merchant account closes down is the second that you are no longer able to accept payments for your company. We have located multiple The Merchant Solutions customer service numbers: (888) 707-2836 Toll-Free Customer Support/Sales After youve signed up, you than learn there are more charges and feel which they will auto-deduct from your merchant account without notification. Offers automated account application and custom quote processes. The collections industry demands compliance with federal and state-level regulations, and payment processors should be able to facilitate easy compliance for debt collectors. Seattle Collection Agency | Merchants Credit Association When account underwriters are deciding the fees or terms for working with them, they will need to see the finances of your business. Pure scam artists just looking to steal your hard earned money. they are liars, I just got ripped off $695 from early determination fee and my contract is do in two months thats why they did it i im sooo pisss right now i wish one of them will go to my business again to offer anything ?????? I got this straight but for the next several months they continued to charge me after 30 min of me wasting my time on the phone they refunded me, the next month charged me again. MerchantBroker is a registered ISO/MSP of BMO Harris Bank, NA, Schaumburg, Illinois. Were never worried about our overdue receivables. said no business ever. Its like they try to rip you off once last time b4 they let you go. They need to see how strong your profits are. eMerchantBroker.com is a Los Angeles, California-based company that offers high risk e-commerce processing solutions including debt collection merchant accounts.The company's products include ACH processing, an online payment gateway, merchant cash advance, and a chargeback management system to help merchants dispute and resolve chargeback claims. I attempted to cancel my contract and they are trying to hit me with over $1000 in last min charges. Not much, but still more than disclosed. Teaming with IVR Technology Group, we also provide pay-by-phone voice . When their machine failed, they blamed me even though the manufacturer of the machine explicitly explained to me that TMS was to blame for connection security error. From The Editor $35.00 The companys chargeback and fraud prevention assistance is a huge help to high-risk collection agencies and can go a long way toward making your customers more satisfied with your customer support systems and less likely to initiate chargebacks. For instance, some payment processing providers who work with debt collectors may offer services such as chargeback prevention and no additional cost when processing certain transactions. These processors offer Quickbooks integration and have low rates. Debt collectors that are trained properly cannot act in a false or misleading manner in an effort to get you to pay. You almost certainly will not be able to work with companies like PayPal. Comp Admin Fee $9.95 This company needs to be put out of business. They charge you all kinds of fees which your not told about. It is worth noting that being a high-risk company does not mean that your application for a merchant account will always be rejected. The majority of Americans use loans, credit cards, lines of credit to pay for their lifestyles. Youll need a robust suite of hardware and services to accept payments online and over the phone, if so. The Clover name and logo are owned by Clover Network, Inc. a wholly owned subsidiary of First Data corporation, and are registered or used in the U.S. and many foreign countries. The job of the business, however, is to ensure that they have processes in place to keep this risk down to the absolute minimum. 4 Best Merchant Accounts For Collection Agencies. We can help you to seamlessly integrate eMerchant Authority payment solutions into your business. Suggestion to get rid of them is to block them from your bank account, thats how they suggested getting out of a current contract! You should double-check with the service provider/financial institution directly as well as obtain independent financial advice prior to making any financial commitments or business decisions. Debt Collection Merchant Services - Merchant Card Advisors eMerchant Authority is a registered ISO of Woodforest National Bank, Houston, TX Member FDIC. Also when you call they have no customer service and are rude on the phone. Phillip Parker is an independent digital payment consultant specializing U.S. and Canadian point-of-sale, ecommerce, and mobile payment acceptance. Trouble Getting Approved? the rep I spoke to became Irrate and told me he didnt appreciate me accusing him of charging bogus fees and he told me he was going to hang up on me. A collection agency merchant account is classified as high risk for a number of reasons. If your company does not show any indication that you conform to this act, then your application will be outright rejected. Now they have charged me with a PCA compliance processing fee of $149, payable annually. (800) 228-0210 Technical Support, The Merchant Solutions also offers a customer service email at [emailprotected]. Instead, you need to search for high-risk merchant accounts. Opens accounts with terms not agreed to. Start by leaving a comment at the end of this review, Compare Top Rated Processors: Compare Rates, Reveal your hidden fees: Audit Your Statement, Working in merchant services: Our Free Guide. That said, rather than try to sign you up for an overpriced equipment lease, Durango offers terminals, PIN pads, and mobile card swipers for direct sale on its website, and its payments gateway is a proprietary product. After he review my merchant statement he promised me that Im going to save $100.00 a month, I signed & cross the $495.00 early termination fee & initial the pages. please dont sign up and let people know about that. All Rights Reserved. Understand how the CFPB's Debt Collection Rule can help you. Debt Collections Merchant Account Solutions - eMerchant Authority As a debt collecting agency, opening a debt collection merchant account is the best thing you can do to improve your business cash flow and offer more payment options to your customers. A lot of other company with no contract and fees to work with out there. I have been getting charged for a second account since April of 2012 that I did not authorize and for which they are telling me I did. We enforce federal competition and consumer protection laws that prevent anticompetitive, deceptive, and unfair business practices. CFG Merchant Solutions, LLC. Wondering what else to consider as a high-risk merchant that needs a reliable merchant account provider? They have terrible reviews on google and many many complains on BBB. The Merchant Solutions is a fraud, it is an unprofessional, unethical company simple looking to scam anyone who falls for their lies. they hurt me by taking un authorized money out of my account one year. eMerchant Authority can help with this. Thats why weve broken down the basic features of the best merchant accounts for collection agencies and debt collectors. She also helped us to file our annual PCI compliance saving us about $40 per month. I have no other choice than to seek legal action against Merchant Solutions and/or the agent that opened up a second account with forged/copied paperwork. Do not believe anything they say about their service. I had signed up with them thinking they can offer me the lowest rates with a price beat guarantee. Neither of these 2 complaints was resolved by the company to the satisfaction of the merchant. Suggest you consider that Paymentech and many others do not charge this. Debt Collection Industry and Merchant Accounts The collector has to tell you four pieces of information. When you should have paid 1.62. WOW, I wish there is a -star to rate this company, when i first started using my pos, it kept taking the money i received from my clients to a different bank account in a different state, and it took them 3 months to fix this and get my money back. Federal government websites often end in .gov or .mil. Excellent provider for collection agencies with a strong eCommerce presence. Credit cards are prone to chargebacks and tend to be more expensive to process on a per-transaction basis than automated clearing house (ACH)/electronic fund transfer (EFT) payments. See Which Processors Offer No Monthly Fees And No Contracts. Ideal for collection agencies with a history of excessive chargebacks. Memo from Chair Lina M. Khan to commission staff and commissioners regarding the vision and priorities for the FTC. In addition his contributions here, Phillip has also been quoted in several major publications such as The Los Angeles Times, INC Magazine, Miami Herald, Computer World, and numerous others. They dont deserve a BBB rating they suck!!!! they charged me $450 every month out of total 10k annual monthly. PCI Non-Cpmpliance. Either the sales agent or someone at Merchant Solutions copied my contract changed the account numbers and other information to open a second account that involved a terminal. In the podcast below, Phillip explains how credit card processing and credit card fraud affects business owners. It isnt just the finances of your business that they pay attention to either. This is a business that is rife with fraud and chargebacks. See Who The Worst Processors Are. Very rude on phone, does not care about you as a customer. This means that you can always stay on top of any transactions that you are making. THIS WAS A TOTAL LIE. A collector has to give you "validation information" about the debt, either during the collector's first phone call with you or in writing within five days after first contacting you. Learn more about our monetization policies here. Host Merchant Services is an ideal payment processor for new agencies operating in the debt collection industry. Strongly suggest that anyone does there homework and compare companies for this service. If your company is in the business of collecting debts, then you will need to have some way to process payments. the name of the creditor you owe it to. They actually added 19 pages to our contract virtually and said we signed them 1 1/2 years after signing the original. Credit & Debt Collections Merchant Services - DigiPay Solutions Merchant Cash Advance Debt Collection Services | Monetaria Today was the last straw which we really been shut down since April over covid19. Thanks ANAIS. This is very dishonest company with deceptive business practices. Debt collectors that typically process credit card payments rather than alternative transactions such as ACH payments should nevertheless choose a payment processor that supports options for electric check processing and fraud detection. What Debt Collectors & Collection Agencies Need To Know About Payment Processing, 6 Tips For Getting Your Collection Agency Merchant Services Approved. Nasty contract . I had to close the account, due to poor sales results. Owe CFG Merchant Solutions? Learn More Here - Tayne Law Group Here Are The Processors Who Don't Hide Fees. Find legal resources and guidance to understand your business responsibilities and comply with the law. Click here to earn a reward. not explained. They are crooks. So, its no surprise that banks often deny them merchant accounts. Flexible and transparent pricing suits high- and low-ticket agencies. Credit Consulting Services, Inc. is an accounts receivable management firm that provides solutions for reducing bad debt and improving overall cash flow for businesses in Los Angeles, California. How To Know If A Debt Collector Is A Scam | Bankrate Let us know how well the content on this page solved your problem today. I didnt understand the fees so I called them and asked them to give me the run down of EVERYTHING on the fees page and was told just the requirements the gateway fee they said wasnt in the contract because its a regular thing with all processors. It was revoked by State of TN. They are very rude and they will not correct the problem with me even though they said they would. Instead, it appears merchants must contact the company directly to learn more about the exact terms of this promotion. The merchant solutions is the most horrible company I have ever dealt with.
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