"Walii"!!!! I was eventually introduced to the GM Walter who took it far and beyond to make sure I left satisfied. in 20 reviews, The salesmen are very professional and told us everything we needed to know about the Mercedes. in 16 reviews, We bought our Lexus RC350 from Merlex on 5/10 and the car buying process was the fastest I've ever experienced. in 3 reviews. Dominate search results. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Child safety. Ripoff Report has an exclusive license to this report. On the sale sticker of the car was a disclaimer " As Is" RED FLAG!!! Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Merlex Auto Group is open Mon, Tue, Wed, Thu, Fri, Sat. Another car stalled out and wouldn't restart within 50 feet of the lot. Jason and Walter treated me with kindness and respect. I drove far to get the vehicle I wanted. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Safe. The case status is Other. Should they have been honest? I got information about financing: Amount $20,263; 72 months, $328.99 monthly payment, 5.2% rate. I get to the dealership and the truck was not in the lot. Job. 3.7. By continuing to use this website, you agree to UniCourts General Disclaimer, Terms of Service, Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! The cherry on top is the wash and detail they provide as you are preparing your paper work. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator, Stephen Komorek API International Group Investigators, Matthew Paul Lee - World Wide Consulting Group, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. (703) 214-3598. I was assured I'd still get first crack at the truck by a guy named "Steve" once it was out of the shop given my hour-long trek to Merlex. Merlex Auto Group's headquarters are located at 1105 N Glebe Rd, Arlington, Virginia, 22201, United States What is Merlex Auto Group's phone number? After discovering THOUSANDS OF DOLLARS worth of problems, Ramil proceeded to not answer the phone and send me to voice mail. (I was looking for financing for my daughter, starting April 1, when she starts her new job). A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. 235 Reviews. I ha ve never met Walii before this day! JULIAN TOOK VERY GOOD CARE OF ME. After speaking to the dealership the day before I was to go test drive the vehicle required when I got there I found out the vehicle had been sold the week before this is something that could have been told to me the day before instead of me wasting my time in the rain to find out this very poor customer service. I left with a Mercedes certified vehicle that has all of the bells & whistles. ", He was the salesman. I was contacted, via e-mail once, and once only!!!! IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Anyone from afar could see that the reason they were doing this was because we left a negative review. Search consumer complaints, reviews and information about merlex-auto-group. 1105 N Glebe Road, Arlington, VA 22201. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. It was approved. For important participation details and mileage limitations, please ask your dealer. I highly suggest, next time you spend over $10, you get yourself a keeper. We offer: Merlex Auto Group | Used Dealership in Arlington, VA. Merlex Auto Group sells and services vehicles in the greater Arlington VA area. I got a Certificate of Title to my name issued on March 27, 2018 I was ill after this event for 5 weeks. Two Classes of consumers are eligible to make claims in the Merlex stucco settlement. Overview Reviews (235) Inventory (150) Merlex auto group is top tier! The manager of Ally financial told that now I owe money to Ally bank because they have already sent money to the dealership MerlexAutoGroup. The posting time indicated is Arizona local time. Was sold a car with a bad engine! Absolutely incredible!!! Consumers want to see how a business took care of business. Don't waste your time! Consumers want to see how a business took care of business. She indicated she would get with him to check the status. You will be sorry. RUN. Audi MMI Navigation Plus w/MMI TouchDriver Assistance Pkg, By using this service, you accept the terms of our. BEAUTIFUL CAR WITH LOW MILES! He then told me to locate and contact the original dealer myself, to get the information, then he told me to get him the vin so he could look it up. The second bank is ALLY. 1105 N Glebe Rd Arlington, VA 22201. I returned home by my car. Merlex did not have the vehicle we were interested in purchasing. Business Development Manager (Current Employee) - Arlington, VA - December 28, 2016. nice manager. Who is ED Magedson - Founder, Ripoff Report. FRAUD ALERT:. |. Merlex Auto Group Instagram September 02, 2018 merlex auto group instagram Both the Pentagon Credit Union and Ally bank agreed to cancel the financing. Find more than 112,707 complaints| Ripoff Report All rights reserved. Can be upwards of $3000.00 On top of vehicle cost. A police officer agreed to call to dealership MerlexAutoGroup and ask to provide me with Bill of Sale at least. 1 mile away. This report was posted on Ripoff Report on 06/05/2018 11:08 AM and is a permanent record located here: We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! They detailed my car, filled up my tank, and gave me the best experience Ive ever gotten from a dealership. Estimated amount consumers saved since 1997: $15,590,010,907. This is the best way to manage and repair your business reputation. Upon arriving at the dealership, the scene was a little chaotic and unorganized. He said I should arrive at MerlexAutoGroup, to their selling place on 1105 N. Glebe Rd, take the car, and drive it to my home. One of the best Used Car Dealers, Automotive business at 1105 N Glebe Rd, Arlington VA, 22201 United States. This business is unclaimed. THAT NIGHT, lights appeared in the dashboard. Easy Apply. I asked why they sent money, if they were notified that the car had returned to dealership MerlexAutoGroup, and that the purchase deal is fraudulent. There was a problem with your loan.". You never know. Blame yourself! Established in 2014. High End Used Car Sales. Got a particular new car in mind? It's been two days, I have not heard from him since. He said, he cant. The car I made an appointment to see and drove 90 minutes for was not on the lot. Both the Pentagon Credit Union and Ally bank were notified that the car returned to dealership MerlexAutoGroup and that the transaction is fraudulent. And the best part of all, documents in their CrowdSourced Library are FREE. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Before leaving, Ray gave his number, stating "Any issues, just let me know! The manager Walter prepared Purchase Documents set. I called "Mike" again to complain - was told in so many words "too bad we can do that" to which I responded that there are laws against this sort of bait and switch. i brought it in the next day and showed Ramil. There may be more specific results for "merlex-auto-group", For more specific results for "merlex-auto-group", Showing 1-25 of 112,711 Found Reports Overview Reviews (235) Inventory (150) price inspection communication buying experience scam professional truck unprofessional. Write a review. After that, the manager Walter and another employee (I do not know his name) suggested me to sign the set. I get it that they have a number in mind but the market is going against them v-a-v value.they should seriously entertain "low ball" offers. They told us the car was on the lot, but upon arrival, the car was no longer at their location. Advertisers above have met our Salesperson Zaki Hairat drove the new car to my house. I did not check the completeness. The manager of MerlexAutoGroup called to Pentagon Credit Union and apply for the Auto loan for me. I canceled the financing by phone with the Pentagon Credit Union and with Ally bank. 2019 LAND ROVER RANGE ROVER SUPERCHARGED Shopper, They were pretty good with customer service and the car prices where average, Pretty good. I have a video record of it and a witness. Initially I showed him a car that Id settle for but wasnt in love with. In the original write up they said that the car ran perfectly. Very responsive!! pay could be better. 7. 1105 N Glebe Rd, Arlington, VA 22201 United States, https://www.merlexautogroup.com/index.shtml. They outsource all of their work to Philippines who do not know the basics of the English language. There is a second line of financing exists. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Otherwise they will come to my home and make to me bad. 8 years ago. The cars advertised had already been sold and I drove 45 minutes there even though I spoke to a rep who confirmed the car was available. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Merlex Auto Group Dealer committed a fraudulent deal selling me a car. Easy, done. This is IMPORTANT! Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Quick contact by dealership but then I received an email from a second salesperson which I thought was unnecessary and wasn't sure which one to deal with. From this document I defined the total selling price for the car. 1105 N GLEBE RD, ARLINGTON, VA 22201. All Dealer Home Services must comply with state or local ordinances. It looks like they advertise low prices to get you to come there and then show you their more expensive cars. I continued to call, he would not respond yet he was completely available prior to selling the car. They gave me a different one that needed new Brakes and tires. We inform our customers with the most accurate information we have at the time. Trash. And of course, they tried to up sale me another auto on the lot. 2 months ago. N/A. Want to share your experience with this dealership? Merlex Auto Group. DO NOT PURCHASE A CAR FROM HERE! We analyze millions of used cars daily. I got congratulations on the purchase from SETAYESH INC. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Property / Condominium Managment - Real Estate, Matthew Paul Lee - World Wide Consulting Group Matt Lee TAKE YOUR MONEY AND DO NOT PERFORM Singapore 10 Marina Blvd, Sports car international Vehicle purchase Lynnwood Washington, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional DAMAGE - DAMAGE - DAMAGE - NEVER PAID FOR DAMAGE Brooklyn New York, American Automobile Association (AAA) AAA Motor Club Sh*t company Dearborn Michigan, GABE NORZAGARAY / AMERICAN GROUP LLC FILED FALSE FREIGHT GUARD REPORT CHANDLER AZ, Fresh Local & Wild Ltd Ellena Ward Ellie Ward Ellie Batiste Ellena Batiste Ted Ward Edward Ward Edward Pickering Ted Pickering Staff, Suppliers and Local Artists left unpaid. See if you can save on car insurance on KBB.com, Pre-qualify for a car loan with no credit score impact. Copyright 1997-2023 Ripoff Report. Lebanon Missouri, carla sheila carrillo coz Lorena Zully Bullon Coz ida Mirella coz Bonilla They are Make me m San Juan de Lurigancho Lima, GEICO AUTO INSURANCE GEICO Auto Insurance Refuses to Honor their Policy Obligations Promptly Macon GA, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator NAACP, NAACP IMAGE AWARDS, Carol Alexander - Television + Streaming and Podcast Coordinator OF NAACP IMAGE AWARDS THIS COMPANY DOES NOT SUPPORT BLACK CREATORS! File your review. 185 were here. Price of the car is $14,966. Thursday, I dropped off the car at their mechanic after my mechanic took a look and assured the damage. Case Summary. He couldn't talk then so I got a return call 5 or 6 hours later. When I arrived 1hour and 20 minutes later of course NO auto and get this NO Jessie, first they told me Jessie was working with another buyer, then I was told there is no Jessie here. We've either got it - or we can get it. I guess I was supposed to do HIS job for him. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. I said I was not pleased but sh-t happens. I informed her, ok but was waiting to hear back from the sales person. 1492 customer reviews of Merlex Auto Group. CARFAX does not have the complete history of every vehicle. Merlex Auto Group. Bought the car was clean everything was ready. seeing that i was aware of their actions, I then preferred to take to my personal mechanic Wednesday, then drop at their mechanic to fix on Thursday this is TWO WEEKS AFTER PURCHASING THE CAR! Browse Lexus IS 250 vehicles in Centreville, VA for sale on Cars.com, with prices under $99,999. You are absolutely right that we should have done a better job of following up with you properly. ( I spent many years as a manager in the car business, so this is not assumption) If they dont have those options they are either leaving money on the table with incorrect book outs, making customers put down money unnecessarily, or they are giving inaccurate and fake book outs to the banks which if that were the case, they would be in a lot of trouble. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. So now Im paying for car thats just parked! Please teach how to cancel this Certificate of Title. Was told I signed sold as is and that I didnt purchase warranty. They Will tell you the vehicle is there when you contact them and when you drive 2 hours to get there.. its not there or was just sold. Playing doormat and just signing whatever they said without you even bothering to READ what you were agreeing to is what caused all this. Some of the employees are rude and not helpful. The Merlex Auto Group Way. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Good. 72 Verified Reviews. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I spoke with substitute manager for that day Ray Kandahari. File your review. I visited dealership MerlexAutoGroup. Yelp users havent asked any questions yet about Merlex Auto Group. If you do not agree with these terms, then do not use our website and/or services. The process was stress free and pleasant. Save. LOS ANGELES CALIFORNIA, Joseph Ilardi Joe Ilardi, joe_drFizzy, Journey Hemp co, Joseph Ilardi is a drug using, perverted womanizing creep Orlando Florida, Amazing Offer LLC Amazing Assets LLC Amazing Flipps LLC Michael Hilliard Ray Haynes Brittany Kerr Michael Williams They find houses of people that have died having little to no family. Caution!! YOU HAVE BEEN WARNED! Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. Uncover why Merlex Auto Group is the best company for you. The following day I sent additional information pertaining to the sale via text message before they opened. Who is ED Magedson - Founder, Ripoff Report. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. Terrible experience with them. They definitely give you the star treatment here! https://www.merlexautogroup.com Safety status. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Tell us has your experience with this business or person been good? I submitted an application to police. That Friday, i noticed that their mechanic was extremely slow with coming up with a quote. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Merlex needs to apply this principle!!!! They assured me that they would rectify any issues and disappear when time to do so! Corporate Advocacy Program: How to repair your business reputation. Merlex gave me a great experience. I have bought over 20 cars in the last 18 years. BBB is here to help. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Get a Kelley Blue Book instant cash offer. Why is this public record being published online? #1 Luxury Auto Dealer in the Washington, DC Area! On March 19, 2018, Monday, at 6 pm I got a phone call from a fake police officer. Very unorganized and fake professional. I parked the car in the middle of the selling place in a way, that no one car can exit or enter the selling place. Hamilton Ontario, Aaron Blumenfeld Joanna Blumenfeld, Leon Blumenfeld, Stephen Gross, Michael Lax, Joshua Dias, Michael Harari, their Barbados companies Panama Verde Inc, Panama Azure Inc, and their Panamanian companies Chirican Development Corp, Panama Verde Chica Bay SA, Inmobiliaria Quebromar SA, Boca Chica Hills 1 SA, Eco Geo Co Inc. Failure to pay due wage, failure to pay residential constructions management fee(two houses), Denying employees social security protection and labor rights, breaking arbitrarily four valid commercial contracts, unfair dismissal. After everything with the vehicle checked out, I went to speak with the managers Walter and Alberto who made the process of purchase smoothly and quickly. Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. If I could give this business zero starts, I would. Beware! He ordered Walii to move his car, he was clearly upset that he was caught in a lie! Also he said that the total due is about $27,000. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! He wanted me to take it to his mechanic, i felt more comfortable taking it to Lexus to find out what's wrong. Domain Created. Completely Shady, especially Ray the owner. Set an appointment waited 45 minutes before acknowledged waiting another 30 min after licensed was checked and no activity information relayed call for Lyft waited 11 minutes upon arrival of Lyft no one questioned my leaving ? the mechanic then informed me that MERLEX told them not to give the car back to me and that I should call "walter". West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. We're looking for a results-driven Sales Representative to actively seek out and engage customer prospects and preferably bilingual English/Spanish to join our sales team. !! Finally, one place to get all the court documents we need. This is the best way to manage and repair your business reputation. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Merlex - the masters of bait and switch. This rating includes all reviews, with more weight given to recent reviews. I called about the same car on three different days over the course of three weeks. Sadly, the first salesperson advised me that the vehicle was sold the next day. ONCE AGAIN, DO NOT BUY A CAR FROM HERE! After leaving the reviews stating of what we went through, 2-3 days later, an individual named WALTER ROBINSON called me stating that he was vice president of the locations amd that he saw the reviews and that he wanted to rectify the problems. It may not be copied without the written permission of Ripoff Report. CAME ALL THE WAY FROM WEST VIRGINIA FOR THE SUBARU WRX STI. Experience the car via video chat and ask the dealer any questions you may have. Was clean and in great condition. Merlex Auto Group. i brought the car back to Ray and told him i was taking it to Lexus for a Diagnostic. Even called me several days later to say car was there, but you told me wasnt before. Call no one call you back but before I bought car everybody from there company blowing my phone up. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Choose a car and the dealer will bring it to you for a no-obligation test drive. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. i then called VA police who showed up 4-5 mins, just before the merlex workers and tow truck! I got back to the house and discover that the truck price (according to the website) was now $28,966 - nearly $4,700 more than it was hours earlier. learned a lot about cars. Bully there way in and steal your home. Advertisers above have met our As a matter of policy, BBB does not endorse any product, service or business. HIGHLY RECCOMEND, On 1-28-23 I contacted the dealership early in the morning which I asked to check on a specific auto, I stated " I am not interested in any other auto, and I will be there to purchase that auto in 1 1/2 hours. Always go with your gut feeling! Closed | Opens at 10:00 AM. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. Great deal, I thought. 5 hours later I received a random text from a different sales rep asking how my test drive went. 1105 N Glebe Rd DO NOT TRUST RAY! As soon as I got to the dealer, I was greeted with kindness and hospitality by JJ and Rand. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. He told me yes! The manager said that percentage rate is 1.99%, 72 months, $369 monthly payment for first, second and third months and $209 monthly payment for the rest months. Flew in two days later from Georgia. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Who's crazy enough to start this website? Check reviews anywhere about this place! Clerks from Bank Ally call me every day. Cancellation and Refund Policy, Privacy Policy, and Napleton will pay $10 million to settle the lawsuit brought by the FTC and the . Dear Mr. Bill, i knew something was fishy because it seemed there was a problem all of a sudden when it was time to fix the car issues! Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife
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